HVAC Controls Service Technician

YDU JC Air Cond & Ref Inc.- Dubai; Canada; Hybrid; CAD 36,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Benefits package

Pension plan

Company vehicle

Job summary

Johnson Controls in Canada is seeking a skilled Controls Technician to perform preventive maintenance, repair, installation, and commissioning of building control systems on-site. You will diagnose complex malfunctions and provide field proposals while mentoring junior technicians and ensuring customer satisfaction.

The role requires a technical diploma or equivalent experience, willingness to travel within the Ottawa-Kingston region, and compliance with security clearance requirements.

Qualifications

• Minimum of 1 year of commercial controls troubleshooting in HVAC.
• Technical diploma or two years servicing electronic/mechanical systems.
• Ability to install and service electronic control systems and HVAC equipment.
• Strong verbal and written communication.
• Knowledge of control theory and building automation.
• Willingness to travel within Ottawa-Kingston region.
• Canadian residency of at least five years for security clearance.

Responsibilities

• Perform preventive maintenance, repair, installation, and commissioning of building control systems.
• Diagnose complex control malfunctions and provide field proposals for retrofits or upgrades.
• Mentor junior technicians on building automation tasks.
• Ensure safety standards and document all service activities.
• Coordinate with project teams and customers on site.

Skills

Commercial controls troubleshooting

HVAC systems knowledge

Customer-facing communication

Education

Vocational/Technical diploma or associate's degree in a technical field

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we have to offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.

What you will do

Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. With a high level of complete technical competence, mentors control technicians, service technicians and mechanical technicians on building automation activities. Properly completes required project and service documentation. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.

Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads. Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally. Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals. Communicates with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement. Promotes the sale of add-on work. Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all control's technicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors. Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required. Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches, supports and trains the technical workforce on non-complex, non-critical equipment. Compiles job documentation, such as certificate of completion, customer training form, training certificates and punch lists. Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.

Other duties related to the installing, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned. Assists in the design and configuration of building control systems as defined by the contract documents. Creates flow diagrams, sequence of operations, and bill of material, network layouts and electrical schematics as required. Assists in developing and testing software programs necessary to operate the system per the project requirements' intent. Compiles and/or completes project as built and close-out documentation. Assists in the coordination and creation of necessary drawings and equipment schedules for submittals and installation. Selects, orders, and tracks the delivery of materials for assigned projects. Coordinates factory-mounting processes to meet factory and project schedule. Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation. May provide field change information to the project team for the creation of as-built drawings and software. Keeps management and JCI contractor or customer informed of job progress and issues. Assists in performing site-specific training for owner / operator on the total building control system. Participates in release meeting with project field team. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions.

What we look for

Required Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business. Minimum of 1-year Commercial Controls troubleshooting experience in the HVAC industry. This includes buildings, chiller plants and systems. Vocational School program graduate or an associate's degree in a technical field, or two years’ experience in servicing electronic and or mechanical systems. Demonstrated ability to install and/or service electronic control systems and HVAC equipment. Effective communication skills to represent Johnson Controls on customer sites. Possesses the ability to explain technical information to technical and non-technical people. Demonstrate effective writing skills as well as understanding of programs and software applications. Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems. Must be flexible to travel within Ottawa-Kingston A minimum of five years of Canadian residency is required to qualify for Government of Canada security clearance.

HIRING HOURLY RANGE: $26-40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us #TechHiring Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.