Senior Multiline Claims Strategist

Mercor; Toronto; Remote; CAD 65,000 - 95,000; Part time

Job summary

Mercor is partnering with a leading AI lab to train frontier models by designing realistic multiline claims scenarios and evaluating model outputs against established standards. You will help shape how AI reasons about coverage, investigation, settlement, and closure.

The role seeks candidates with 2+ years of professional P&C claims handling who can independently handle claims in areas such as property, auto, or liability.

Qualifications

• 2+ years of professional P&C claims handling, adjusting, or examining experience.
• Ability to read and apply policy language to claim facts.
• Strong written analysis and attention to detail.

Responsibilities

• Design realistic claims scenarios involving NI, coverage verification, investigation, reserving, and settlement.
• Create work products like action plans, coverage analyses, investigation requests, and settlement recommendations.
• Write high-quality reference responses for experienced claims professionals.
• Grade AI-generated responses for accuracy, policy application, and completeness.
• Provide feedback to improve model behavior and participate in onboarding sessions.

Skills

P&C claims handling

Policy interpretation

Written communication

Education

AIC/CPCU/SCLA designation

Job description

Mercor is partnering with a leading AI lab to train frontier models by designing realistic multiline claims scenarios and evaluating model outputs against established standards. You will help shape how AI reasons about coverage, investigation, settlement, and closure.

The role seeks candidates with 2+ years of professional P&C claims handling who can independently handle claims in areas such as property, auto, or liability.