Senior Mission Systems Support & Training Lead

CarteNav; Halifax; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading maritime solutions provider is seeking a highly skilled Customer Support and Training Professional in Halifax. This role involves providing technical support and training for complex mission systems, ensuring customers receive exceptional service. The ideal candidate will have proven expertise in mission systems, excellent communication skills, and the ability to design tailored training programs. The position offers comprehensive health benefits, travel privileges, and a commitment to inclusion.

Benefits

Personal travel privileges

Comprehensive health benefits

Defined Contribution Pension Plan

Employee Stock Purchase Plan

Employee Tuition Assistance Program

Employee and Family Assistance Program

PAL days

Qualifications

• Proven experience in mission management system architecture and integration.
• Strong understanding of aviation technology for rotary and fixed-wing platforms.
• Extensive experience in designing and delivering training programs.

Responsibilities

• Provide expert-level technical support and troubleshooting for mission systems.
• Design and deliver customer training programs for users.
• Assist with system configuration for enhanced operational performance.

Skills

Technical support expertise

Mission systems integration

Customer service skills

Training program design

Job description

A leading maritime solutions provider is seeking a highly skilled Customer Support and Training Professional in Halifax. This role involves providing technical support and training for complex mission systems, ensuring customers receive exceptional service. The ideal candidate will have proven expertise in mission systems, excellent communication skills, and the ability to design tailored training programs. The position offers comprehensive health benefits, travel privileges, and a commitment to inclusion.