Senior Manager, Strategic Relationships and Insights

Independent Electricity System Operator; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking organization at the forefront of Ontario's electricity sector. As the Senior Manager of Strategic Relationships and Insights, you will play a crucial role in developing engagement strategies that foster collaboration and drive positive energy outcomes. This position offers the chance to lead a high-performing team, manage vital partnerships, and influence the future of energy in Ontario. With a commitment to diversity and inclusion, the IESO provides a supportive environment where your skills and experiences will be valued. Embrace the opportunity to work alongside industry leaders and contribute to innovative solutions in a dynamic, hybrid workplace.

Benefits

Best-in-class benefits

Flexible workplace

Challenging team environment

Regular feedback and coaching

Qualifications

• 10+ years of experience in Stakeholder and/or Market Research or related fields.
• Completion of a 4-year university degree; graduate degree preferred.

Responsibilities

• Lead the development of IESO’s engagement strategies and policies.
• Manage a multi-faceted team to deliver on corporate goals.
• Execute a robust market and stakeholder research program.

Skills

Stakeholder Engagement

Market Research

Relationship Management

Writing and Presentation Skills

Political Acuity

Business Strategy

Team Management

Analytical Skills

Education

4-year university degree in energy, business, environmental studies, or a technical discipline

Graduate degree

Job description

Senior Manager, Strategic Relationships and Insights

Company: Independent Electricity System Operator

Requisition ID: 20254

Location: Toronto - Hybrid

Status: Regular

Business Unit: Corporate Relations, Engagement and Strategy

Why join us?
You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.
We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences – and recognizes that when you do better, we become even better too.

Who we are
The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.

The opportunity

Ontario’s electricity sector is undergoing unprecedented change, from generational investments in new infrastructure, growing demand driven by economic growth and the establishment of a new electricity market. The Senior Manager, Strategic Relationships and Insights will have the opportunity to work at the heart of the sector and play a pivotal role in shaping the IESO’s engagement strategy.

Reporting to the Director, Sector Engagement, the Senior Manager will drive the success of IESO partnerships and research strategies, deriving actionable insights and fostering sector collaboration in support of both the energy transition and positive energy outcomes for the people of Ontario.

In this newly created team, a key priority for the Senior Manager will be to determine resourcing needs and build a high-performing, agile team from the ground up, setting the foundation for long term success.

What you'll do

• Lead the development of IESO’s engagement strategies, systems, policies and plans to build deep relationships with strategic partners.
• Direct work priorities, administration, and management of a multi-faceted team to ensure they deliver on divisional and corporate goals.
• Lead and execute a robust market and stakeholder research program that delivers data, trends, and insights to enhance IESO’s engagement strategies.
• Provide support to the IESO’s executive and senior leadership with community and stakeholder intelligence.
• Leverage, maintain and enhance a network of external strategic partners.
• Develop strong partnerships with internal lines of business.
• Provide supervision to staff, including full responsibility for hiring and advancement.
• Ability to assume the signing authority and represent the Director on occasion.
• Other duties or responsibilities as may be assigned.

What you need to succeed

• Completion of a 4-year university degree in energy, business, environmental studies, or a technical discipline; graduate degree preferred.
• Knowledge and experience in Stakeholder Engagement and/or Market Research.
• Knowledge of the Ontario electricity sector is a valuable asset.
• Proven success in managing relationships and corporate reputation through research and insights.
• Experience in managing teams, budgets and developing staff.
• Exceptional writing and presentation skills.
• High degree of political acuity.
• Knowledge and experience in business management functions and business strategy.
• Technical and analytical knowledge of the energy industry.
• 10+ years of experience in Stakeholder and/or Market Research or related fields.

What’s in it for you

• A comprehensive total rewards program, including best-in-class benefits and a flexible workplace.
• A challenging, fast-paced and collaborative team environment.
• Leaders who support your growth and success through regular feedback and coaching.
• The opportunity to work with some of the brightest minds in the industry.

Deadline: February 21, 2025

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment.

We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview.

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.

The IESO offers a hybrid work model program to most of our employees, based on business needs.