Senior Manager, HEF Digital Analytics (16-month Contract)

RBC; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

RBC is seeking a Senior Manager in HEF Digital Analytics. This 16-month contract involves advanced analytics and reporting to enhance client insights and support HEF's Digital Transformation initiatives. If you have strong analytical abilities and a background in financial analytics, we encourage you to apply and make a lasting impact on our business.

Benefits

Dynamic, collaborative workplace

Opportunities for challenging work

Make a difference in communities

Qualifications

• 3-5 years of experience in analytics and reporting in financial institutions.
• 1-2 years in finance or strategy roles supporting lending products.
• Strong analytical capabilities with insights experience.

Responsibilities

• Leverage data-driven tactics for HEF Digital Transformation.
• Support reporting and analytics for senior management.
• Collaborate with partners for data quality and insights.

Skills

Advanced Analytics

Analytical Thinking

Business Intelligence (BI) Analysis

Communication

Predictive Analytics

Teamwork

Education

Post-secondary education or equivalent job experience

Tools

Tableau

Python

SQL

Excel

Job description

Job Summary

Job Description

Please note: This is a 16-month contract opportunity to cover a parental leave.

What is the opportunity?

The Senior Manager, HEF (Home Equity Financing) Digital Analytics, will play an integral role and is responsible for bringing HEF to the forefront of advanced analytics and data visualization tactics. The incumbent will primarily support the HEF Analytics & Insights team, specifically within our HEF Digital Transformation (HomeX) initiatives, while also working with other members of the broader HEF team to deliver key analytical priorities. The role will leverage data-driven tactics to deliver insights that will enable better understanding of client behaviour and trends to formulate strategies for business optimization, financial performance management, digital product performance, key segment understanding, digital behaviour analytics, innovation and leading-edge tools and practices. Furthermore, the incumbent will maintain ongoing reporting of the HEF Digital Transformation (HomeX) portfolio and provide key insights to the HEF senior leadership teams and key stakeholders.

What will you do?

Advanced Analytics – including predictive analytics

• Leverage data-driven tactics to provide key analytical and business insights to support the leadership group in active management of HEF Digital Transformation (HomeX).

• Provide tactical backing to stakeholders by leading/participating in deep-dive analyses required to better understand key objectives and opportunities.

• Proactively identify areas of improvement for the HEF digital portfolio to drive the following: incremental balance growth, revenue prospects, and areas creating synergy and optimizing overall costs.

• Work collaboratively and advise on business decisions through use of reporting, leading edge analytics, measurement of key performance indicators, and early detection of trends & anomalies.

• Develop and maintain report-backs on success of initiatives with regular cadence to ensure effective monitoring of expected outcomes.

• Communicate results with key stakeholders and ensure insights are managed to optimize future activities.

• Participate in high-priority initiatives required to support the HEF and PFP senior management teams.

Big Data Visualization & Infrastructure

• Support the development of future-state tools and capabilities to drive value-added insights and transparency for users across the organization.

• Enhance the existing Tableau tools to incorporate on-going user feedback, identify possible synergies with other reports across HEF/PFP, deliver further efficiency through automation of processes, and expose timely and relevant information to end-users.

• Collaborate with partners across RBC to identify new sources of information to augment current data elements and provide more in-depth insights into the profile & behaviour of clients.

• Maintain existing data visualization framework by ensuring accurate and timely updates, optimize the tool performance to reduce times/lag, and maintenance of user group(s) to ensure compliance with governance and code of conduct standards.

• Enable capability to drive reporting of data visualization tool usage and ongoing report backs to provide an assessment of user needs.

• Proactively research and identify new tools and capabilities in order to maintain market leading position in optimization of analytical, lead management and reporting activity.

HEF Digital Transformation (HomeX) Reporting

• Deliver regular updates on the Monthly Business Review (MBR) for HomeX providing key business intelligence to the Home Equity Financing leadership team and supporting partners.

• Support the development, and ongoing update, of critical HomeX reports not only for HEF senior leadership but for key stakeholders across Operations, Sales, and Sales Enablement.

• Analyze digital client behaviour data (e.g. Google Analytics) to identify key opportunities and insights into digital product adoption, usage, and enhancements.

• Obtain an in-depth understanding of the HEF products, segments, and systems in order to effectively provide value-added insights.

• Create materials to communicate the insights developed either through new reporting or specific stakeholder presentations and working sessions.

• Collaborate with partners across RBC to ensure data quality and integrity.

Mentoring & Coaching

• Provide ongoing mentoring and coaching to colleagues across the Portfolio Management team.

What do you need to succeed?

Must have:

• 3-5 years of experience in analytical and reporting capacity supporting a line of business across major Financial Institution(s).

• 1-2 years of past experience in Finance, Strategy, or central analytical roles supporting lending or investment products in the financial industry.

• Strong analytical capabilities with past experience in providing in-depth insights to senior executives.

• Ability to impact and influence others through thought leadership and effective communication skills.

• Post-secondary education or equivalent job experience

• Proficient in use of Python, SQL, Tableau, Excel, PPT, or other data and visualization tools.

Nice to have:

• Technical skills: proficiency in other programming languages (i.e. SAS, Spark SQL, etc.), experience working in a variety of data environments (e.g. structured, unstructured)

• Individual with a growth mind-set capable of looking at the broader strategy, understanding client and staff needs, and effective understanding of the financial principles around banking operations.

• Capable of demonstrating intellectual curiosity and ability to excel in all circumstances.

• Positive attitude and ability to collaborate at any level, while mentoring others.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Advanced Analytics, Analytical Thinking, Business Decisions, Business Intelligence (BI) Analysis, Business Intelligence (BI) Reporting, Business Optimization, Communication, Management Reporting, Predictive Analytics, Process Automations, Strategic Objectives, Tableau (Software), Teamwork, Work Collaboratively

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2025-06-09

Application Deadline:

2025-06-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.