Senior Manager, Product Development

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading Canadian banking institution seeks a Product Development Leader for its credit card division. This role focuses on driving innovation and efficiency in product development, managing teams through the development journey, and ensuring alignment with strategic goals. Candidates should possess strong communication skills, business acumen, and experience in complex problem-solving.

Benefits

Dynamic and collaborative work environment

Opportunities for professional growth

Ability to make a lasting impact

Qualifications

• Proven experience in managing product development.
• Excellent communication skills for diverse teams.
• Strategic thinking with business case development.

Responsibilities

• Manage product development roadmap and facilitate communication with stakeholders.
• Lead teams to identify requirements and establish best practices.
• Implement continuous improvement in product development efficiency.

Skills

Communication

Business Acumen

Critical Thinking

Technical Acumen

Interpersonal Relationship Management

Results-Oriented

Job description

Job Summary

Job Description

What is the opportunity?
RBC Cards is one of the leading credit card businesses in Canada and is a strong contributor to Canadian Banking’s revenues and profits. The business has grown tremendously in the last five years, driven by our strong suite of Credit Card products and innovative marketing efforts.

In this role, you will be responsible for leading teams through the credit card product development journey. You will lead and support product teams through the product development journey. You will also be accountable for establishing best practices and continuous improvement for product development, including managing the product development roadmap to support product development prioritization.

What will you do?

• Support the business case development to enable executive leadership to prioritize products for development, facilitating and managing the Product Development Lab

• Manage the product development roadmap to provide transparency for product owners, partner teams, and executive leadership

• Play a key lead role during the product delivery, launch and transition to BAU phases by:

  • Leading Product teams through identification of high-level requirements so partner teams can efficiently understand the business intent to develop appropriate solutions

  • Manage overall requirements and development budgets, ensuring teams adhere to scope and overall goals

  • Developing standardized product test cases for integrated testing

  • Implement and execute standardized launch monitoring plans, augmenting where necessary, and provide launch reporting for business partners

• Implement a Product Development process monitoring plan and develop and execute continuous improvement to reduce Product Development cost and efficiency

What do you need to succeed?

Must-have:

• Excellent communication skills – ability to communicate effectively to business and technical teams, facilitate working sessions with large teams, and provide clear and concise updates to executive leadership

• Proven experience taking initiative to solve complex problems and navigate ambiguity to deliver a clear plan of execution

• Business acumen – ability to think strategically and develop business cases, with a solid understanding of risk management; strong understanding of client experience

• Technical acumen – ability to understand technical and delivery frameworks and translate to business terms

• Highly collaborative and able to thrive in a matrixed environment, with the ability to impact, influence and negotiate with key stakeholders

• Experience managing a process and strategically making improvements

Nice-to-have:

• Credit Cards industry experience

• Technical expertise for cards product development requirements

• LEAN, Six Sigma and/or Agile delivery certification

• Project management experience or certification

• Change management experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Business, Business Acumen, Business Cases, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Long Term Planning, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Technical Acumen, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-23

Application Deadline:

2025-07-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.