Senior Manager, Procurement Platforms & Enablement

Raise; Toronto; Hybrid; CAD 77,000 - 89,000; Full time

Job summary

Raise in Toronto, ON, is hiring a Senior Manager for Procurement Platforms & Enablement to lead Coupa-based Source-to-Pay workflows and supplier onboarding. The role shapes platform configuration, automation, and process improvements across procurement operations.

The ideal candidate has deep Coupa expertise, strong stakeholder collaboration skills, and a track record of delivering continuous improvements in procurement automation. Hybrid work arrangement in Toronto.

Qualifications

• 5-7 years of experience with procurement platforms; Coupa preferred.
• Experience enabling suppliers and automating processes.
• Strong understanding of Source-to-Pay and Procure-to-Pay workflows.

Responsibilities

• Serve as the functional SME for Coupa and Source-to-Pay workflows.
• Lead design, configuration, and optimization of end-to-end S2P workflows.
• Drive supplier enablement and onboarding initiatives.
• Collaborate with Technology, Procurement, Finance and stakeholders.
• Own backlog management and platform sustainment.

Skills

Coupa proficiency

Procure-to-Pay

Supplier enablement

Workflow design

Business analysis

Stakeholder collaboration

Leadership

Tools

Coupa

Ariba

Ivalua

Job description

Senior Manager, Procurement Platforms & Enablement

• Location: Toronto, ON - Hybrid - (2-3 days per week. In-office day Wednesday and Thursday, as well as 4th Friday of every month. *Subject to change according to business needs)
• Pay Rate: $56.17/hr - $64.93/hr
• Contract Length: 57 Weeks with possibility for extension

Responsibilities:

Coupa Functional Expertise & Workflow Enablement

• Serve as the functional SME for Coupa and associated Source-to-Pay processes.
• Maintain deep expertise across Coupa modules, workflows, configurations, integrations, and platform capabilities.
• Lead the design, configuration, enhancement, and optimization of end-to-end Source-to-Pay workflows within Coupa.
• Evaluate business requirements and recommend functional solutions that align with platform capabilities and best practices.
• Identify opportunities to improve workflow efficiency, controls, automation, user experience, and compliance through enhanced platform utilization.
• Support ongoing
• platform growth through the introduction and adoption of new functionality and capabilities.

Supplier Enablement & Procurement Automation

• Lead supplier enablement initiatives supporting onboarding, adoption, and expansion of Coupa capabilities.
• Drive the automation of procurement and Procure-to-Pay processes through effective utilization of platform capabilities.
• Partner with suppliers, Procurement Operations, and Technology teams to facilitate successful onboarding and integration activities.
• Monitor adoption and utilization trends and identify opportunities to increase automation and supplier participation.
• Support continuous improvement initiatives aimed at reducing manual processes and increasing operational efficiency.

Operational Support & Sustainment

• Provide oversight and support for ongoing Coupa operations and platform functionality.
• Act as the senior escalation point for complex workflow, process, and system-related issues.
• Own and manage issue, enhancement, and defect backlogs to ensure timely investigation, prioritization, and resolution.
• Support release management, platform upgrades, system maintenance, and enhancement deployments.
• Maintain process documentation, functional specifications, training materials, and knowledge repositories.

Stakeholder & Technology Collaboration

• Partner with Technology teams to support integrations, platform enhancements, releases, and issue resolution activities.
• Work closely with Procurement, Finance, and business stakeholders to understand operational requirements and identify improvement opportunities.
• Collaborate with software vendors and implementation partners to support platform optimization and issue resolution.
• Facilitate discussions regarding requirements, functionality, risks, dependencies, and delivery priorities.

Leadership & Delivery Excellence

• Provide guidance and coaching to analysts, specialists, project team members, and operational resources.
• Support prioritization and coordination of platform-related initiatives and operational activities.
• Promote best practices related to Coupa functionality, supplier enablement, workflow design, and procurement automation.
• Prepare leadership updates related to project delivery, operational health, enhancement activities, and platform performance.

Success Measures

• Successful delivery of assigned procurement technology projects and enhancements.
• Increased supplier adoption and enablement within Coupa.
• Expansion of automated Source-to-Pay processes and workflows.
• Effective management of platform issues, enhancements, and operational support activities.
• Improved efficiency, user experience, and compliance through optimized workflow design.
• Strong stakeholder satisfaction and successful execution of platform-related initiatives.
• Stable and effective operation of Coupa and associated procurement technology capabilities.

Desired Experience

• Deep functional expertise in Coupa, including Source-to-Pay workflows, approvals, supplier enablement, forms, catalogs, invoicing, and procurement automation.
• Strong understanding of procurement, sourcing, contracting, and Procure-to-Pay business processes.
• Experience leading platform enhancements, implementations, and continuous improvement initiatives.
• Strong business analysis, requirements management, testing, and project delivery experience.
• Experience working with cross-functional stakeholders, technology teams, and third-party vendors.
• Demonstrated ability to manage multiple projects and operational priorities simultaneously.

Must-Have Requirement:

• 5-7 years of experience with procurement platforms, Coupa preferred. Other tools (e.g., Ariba, Ivalua, etc.) would also be considered.
• Experience supporting supplier enablement and automation initiatives.
• Strong understanding of procurement processes, including Source-to-Pay and Procure-to-Pay.

Nice to Have Skills:

• Strong understanding of procurement, sourcing, contracting, and Procure-to-Pay business processes.
• Excel and data analysis (e.g., building pivot tables, cleansing data, etc.)
• Strong business analysis, requirements management, testing, and project delivery experience.
• Experience leading platform enhancements, implementations, and continuous improvement initiatives.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/