Business Systems Analyst/Procurement/Coupa

BeachHead Inc.; Toronto; On-site; CAD 74,000 - 90,000; Full time

Job summary

BeachHead Inc. in Toronto is seeking an experienced procurement platform specialist to support a major financial client as a Business Systems Analyst focusing on Coupa.

The role involves optimizing workflows, driving supplier enablement, and advancing procurement automation. You will collaborate with cross-functional teams to deliver platform enhancements, manage operational support, and ensure seamless system functionality aligned with business objectives.

Qualifications

• 5-7 years of experience supporting procurement platforms.
• Hands-on administration and optimization of procurement workflows.
• Deep functional knowledge of Source-to-Pay processes and procurement automation.
• Strong business analysis, requirements management, and testing experience.
• Proven ability to lead platform enhancements and continuous improvement.
• Experience working with cross-functional teams, vendors, and stakeholders.
• Excellent stakeholder management, communication, and collaboration skills.
• Demonstrated project delivery skills with multiple concurrent initiatives.

Responsibilities

• Serve as the functional SME for Coupa and associated Source-to-Pay processes.
• Maintain deep expertise across Coupa modules, workflows, configuration, and platform capabilities.
• Lead design, configuration, and optimization of end-to-end Source-to-Pay workflows within Coupa.
• Evaluate business requirements and recommend solutions that leverage platform capabilities and best practices.
• Identify opportunities to improve workflow efficiency, controls, automation, and user experience.
• Support ongoing platform growth through new functionality adoption.
• Lead supplier enablement initiatives, including onboarding and expansion of Coupa capabilities.
• Drive procurement automation by utilizing platform features effectively.
• Partner with suppliers, Procurement, and Technology teams to facilitate onboarding and integration.
• Monitor platform adoption and identify areas for increased automation.
• Manage assigned procurement technology projects, including requirements gathering, configuration, testing, and deployment.
• Support platform stabilization, upgrade, and sustainment activities post-deployment.
• Provide operational oversight of Coupa platform functionality and address complex workflow/system issues.
• Act as escalation point for technical issues and manage issue backlogs.
• Collaborate with stakeholders and external vendors to support platform enhancements and issue resolution.
• Assist in the development of process documentation, training materials, and knowledge repositories.
• Support release management, system upgrades, and platform maintenance activities.
• Coordinate with technology teams on integrations, release activities, and issue support.
• Provide guidance and coaching to team members and operational staff.
• Promote best practices related to Coupa and procurement automation.
• Deliver updates to leadership on project progress, operational health, and platform performance.

Skills

Coupa

Procurement platforms

Ariba

Ivalua

Business analysis

Requirements management

Testing

Stakeholder management

Project delivery

Cross-functional collaboration

Tools

Excel

Job description

Are you an experienced procurement platform specialist ready to support key business initiatives?

Working with one of our top financial clients, this role calls for a Business Systems Analyst/Procurement/Coupa. This position involves supporting procurement technology platforms, particularly Coupa, to optimize workflows, drive supplier enablement, and enhance procurement automation. The incumbent will collaborate with cross-functional teams to deliver platform enhancements, manage operational support, and ensure seamless system functionality aligned with business objectives.

Pay rate range (CAD): $54.35/hr – $65.22/hr

Responsibilities

• Serve as the functional SME for Coupa and associated Source-to-Pay processes.
• Maintain deep expertise across Coupa modules, workflows, configuration, and platform capabilities.
• Lead design, configuration, and optimization of end-to-end Source-to-Pay workflows within Coupa.
• Evaluate business requirements and recommend solutions that leverage platform capabilities and best practices.
• Identify opportunities to improve workflow efficiency, controls, automation, and user experience.
• Support ongoing platform growth through new functionality adoption.
• Lead supplier enablement initiatives, including onboarding and expansion of Coupa capabilities.
• Drive procurement automation by utilizing platform features effectively.
• Partner with suppliers, Procurement, and Technology teams to facilitate onboarding and integration.
• Monitor platform adoption and identify areas for increased automation.
• Manage assigned procurement technology projects, including requirements gathering, configuration, testing, and deployment.
• Support platform stabilization, upgrade, and sustainment activities post-deployment.
• Provide operational oversight of Coupa platform functionality and address complex workflow/system issues.
• Act as escalation point for technical issues and manage issue backlogs.
• Collaborate with stakeholders and external vendors to support platform enhancements and issue resolution.
• Assist in the development of process documentation, training materials, and knowledge repositories.
• Support release management, system upgrades, and platform maintenance activities.
• Coordinate with technology teams on integrations, release activities, and issue support.
• Provide guidance and coaching to team members and operational staff.
• Promote best practices related to Coupa and procurement automation.
• Deliver updates to leadership on project progress, operational health, and platform performance.

Desired Skill-Set

• 5-7 years of experience supporting procurement platforms, preferably Coupa, Ariba, or Ivalua.
• Hands-on expertise in administering, optimizing, and supporting procurement workflows.
• Deep functional knowledge of Source-to-Pay processes and procurement automation.
• Strong business analysis, requirements management, and testing experience.
• Proven ability to lead platform enhancements and continuous improvement initiatives.
• Experience working with cross-functional teams, vendors, and stakeholders.
• Excellent stakeholder management, communication, and collaboration skills.
• Demonstrated project delivery skills with multiple concurrent initiatives.

Nice to Have

• Knowledge of procurement, sourcing, contracting, and related business processes.
• Advanced Excel and data analysis skills, including pivot tables and data cleansing.
• Experience supporting complex procurement system integrations.
• Familiarity with project management tools and methodologies.
• Ability to adapt to changing priorities and manage multiple deliverables.

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.