Senior Manager, P&C Business Intelligence and Reporting

University Health Network; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading healthcare organization seeks a Senior Manager for P&C Business Intelligence and Reporting. This role involves leading people analytics, managing a high-performing team, and ensuring data-driven decision-making. The ideal candidate will have extensive experience in data governance, analytics, and a strong background in human resources. Join a dynamic team at a pivotal time as we implement new HR systems and enhance data capabilities.

Benefits

Competitive offer packages

Healthcare of Ontario Pension Plan

Flexible work environment

Opportunities for development and promotions

Qualifications

• Minimum five years of related experience in data governance and analysis.
• Proficiency in SQL and analytics tools like Power BI and Excel.

Responsibilities

• Lead UHN’s People Analytics Strategy and develop a long-term roadmap.
• Mentor and lead a team of analysts to produce actionable insights.
• Oversee reporting and analytics enhancements within HRIS.

Skills

Data Governance

Data Analysis

Data Visualization

Communication

Problem Solving

Education

Bachelor's degree in Human Resources

Master’s degree in Health/Hospital Administration

Tools

SQL

Power BI

Excel

Tableau

Job description

Senior Manager, P&C Business Intelligence and Reporting

Join to apply for the Senior Manager, P&C Business Intelligence and Reporting role at University Health Network

Senior Manager, P&C Business Intelligence and Reporting

Join to apply for the Senior Manager, P&C Business Intelligence and Reporting role at University Health Network

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union

Number of vacancies: 1

Site: Toronto General Hospital, with occasional travel to other sites

Department: People & Culture

Reports to: Sr. Director, Talent and Learning

Hours: 37.5 per week

Status: Permanent Full-Time

Closing Date: May 23, 2025

Position Summary

We are looking for a Senior Manager – P&C Business Intelligence and Reporting to harness the full potential of our people data, systems, and technology. In this role, you’ll lead the vision for people analytics, manage a high-performing team, and use data-driven insights to shape strategic decisions that benefit TeamUHN and drive business value.

This role will play a critical role in fostering data-driven decision-making within the human resources function and will lead the planning, implementation, and continuous management of HR data capabilities to ensure the achievement of strategic goals and objectives. This role will also oversee the development and implementation of a data governance framework within People and Culture, ensuring compliance with industry standards, regulatory requirements and UHN Data and Analytics practices. This role will be responsible for developing and implementing a roadmap for enhancing and standardizing HR analytics capabilities from data extraction to advanced workforce planning.

The Senior Manager – P&C Business Intelligence and Reporting will be joining UHN at a pivotal time, as in the fall of 2025, we are embarking on an implementation of a new Human Resource Information System (HRIS) and UHN’s first Workforce Management System. The Senior Manager will contribute to the design and implementation of both systems, while managing reporting requests in legacy systems.

Duties

• Lead UHN’s People Analytics Strategy: Develop and execute the long-term people analytics strategy, with a roadmap that supports our evolving business needs. Shape our people systems and data ecosystem, integrating advanced analytics into decision-making across the organization. Establish and enforce reporting rules and standardization protocols to maintain data integrity, accuracy, and consistency across all business intelligence and reporting activities.
• Build and Enable a High-Performing Team: Mentor and lead a team of analysts and advisors that are dedicated to producing actionable insights, fostering data literacy, integrating and optimizing systems, and delivering reporting solutions that support all levels of the organization.
• Create Data Pipelines: Collaborate with the EDW (Enterprise Data Warehouse) team to establish data pipelines that facilitate ETL processes for Power BI and other visualization tools.
• Foster Data-Driven Decision Making: Develop and manage processes to establish standard operating policies and procedures, key performance measures and targets, in collaboration with areas of People and Culture and across UHN. Lead the team to create and implement reports, data models, and dashboards that provide meaningful insights into key HR metrics and trends. Advocate for and drive a data-driven culture within the People & Culture (P&C) team and across UHN. Design strategies and develop tools to enhance data access, quality, and insight generation.
• Deliver Data and Analytics Solutions: Triage incoming report requests, prioritizing based on urgency and strategic priority. Complete mandatory reporting requirements and requests to participate in industry surveys, ensuring accuracy and compliance with internal and external standards. Engage with clients to clarify report specifications and utilize data manipulation skills to fulfill diverse reporting needs. Build and implement reports, dashboards, and predictive models that inform leadership decisions and monitor the success of people initiatives. Provide advanced analytics capabilities that bring data to life and drive impactful people and business outcomes
• Optimize HR Systems: Oversee reporting and analytics enhancements within our HRIS platform (current and future) to increase efficiency and elevate data analytics. Partner with the HRIS team to inform future enhancements to UHN’s HRIS, ensuring we optimize value of any technology investments. Partner with other areas of People and Culture to optimize technology, process and resources (e.g., recruitment, learning, scheduling).
• Partner with UHN: Nurture strategic partnerships across UHN, understanding business processes, key performance indicators, and organizational culture. Demonstrate complex problem-solving, collaborate with stakeholders to develop innovative strategies for business problems, and leverage resources and technology to enhance quality, streamline workflows, and achieve objectives.
  
  
  

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Engineering, Computer Science, Mathematics, Information Technology, or related field.
• A Master’s degree in Health/Hospital Administration, Business Administration, or related field preferred.
• At minimum five (5) years of related experience (e.g., data governance, data analysis and interpretation, data visualization, and quality improvement).
• Proficiency in Querying Languages such as SQL.
• Proven experience in managing a high performing and diverse team.
• Prior experience in Human Resources, with a strong emphasis on HR reporting and analytics.
• Proficiency with analytics tools (e.g., Excel, Power BI, Tableau) and HR systems.
• Advanced knowledge of Excel including Pivot Tables, Vlookup, Charting, Index Match, Macros including VBA, Conditional Formatting and data validation.
• Excellent written and verbal communication skills, interpersonal skills, and the ability to work collegially and interact effectively with diverse collaborators at all levels of the organization.
• Extensive change management knowledge and expertise.
• Ability to effectively communicate data insights to both technical and non-technical stakeholders, promoting data literacy throughout the organization.
• Strong critical thinking and analytical ability with attention to detail, capable of visualizing complex organizational data to derive insights.
• Capacity to identify and address complex issues in healthcare delivery and develop actionable strategies for improvement.
• Highly inquisitive and can stay on top of the latest trends and industry best practices.
  
  
  

Additional Information

Why Join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
  
  
  

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at University Health Network by 2x

Get notified about new Senior Manager Business Intelligence jobs in Toronto, Ontario, Canada.

Director, Business Intelligence and Analytics

Richmond Hill, Ontario, Canada 1 month ago

Business Intelligence Manager- Biopharma

Greater Toronto Area, Canada 20 hours ago

Sr. Manager, Loyalty Customer Analytics & Insights

Senior Manager, Performance Measurement and Analytics

Senior Manager, Technology Risk Analytics Operations

Senior Program Manager - Data, Insights & Analytics

Senior Manager, IFRS 9, Credit Risk Provisions & Analytics

Sr. Manager, Third Party Risk Data Analytics

Lead, Sector Support, Alternate Level of Care (ALC)

(CAN) Senior Manager, Sourcing Enablement & Analytics

Sr. Manager, Sustainability Reporting & Analytics

Senior Product Manager, Analytics and Machine Learning

Business Insights Specialist, Enterprise Risk Management

Scarborough, Ontario, Canada 10 hours ago

Senior Managing Consultant, Strategy & Transformation - Cybersecurity - Advisors-R-240954

Specialist, Subscriber Forecasting & Revenue Management

Senior Manager, Global Corporate Treasury Internal Audit

Manager, IT Internal Audit, Cybersecurity, and IT Risk Management

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.