Senior Manager, Learning & Development and Engagement

Shoppers Drug Mart; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Learning & Development to enhance leadership skills and engagement within the organization. This pivotal role involves designing and delivering programs that foster collaboration and optimize performance across teams. You will lead onboarding initiatives, develop technical training, and support HR functions while driving a culture of inclusivity and excellence. Join a forward-thinking company that values its people and is committed to innovation in health and wellness. This is an exciting opportunity to shape the future of a national brand and make a meaningful impact on the lives of Canadians.

Benefits

Purchase discount program

Competitive pay

Online learning through Academy

Qualifications

• 7-10 years experience in a collaborative environment managing projects.
• 5+ years HR Business Partnering experience with knowledge in employee relations.

Responsibilities

• Lead onboarding programs and assess leadership and teamwork across the business.
• Design and implement initiatives to enhance leadership capabilities.

Skills

Leadership Skills

Communication Skills

Analytic Skills

Problem-Solving

Change Management

Employee Relations

Education

University degree in Human Resources

Business Administration degree

Health Sector related programs

Tools

Excel

Word

PowerPoint

Job description

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

The Senior Manager, Learning & Development and Engagement will lead activities that build leadership skills and optimize collaboration and engagement across the business. This role will play an active role in the design, development and delivery of the communication strategy and programs that advance the goals of the business through strong leadership performance and engaged teams. In addition, the role will also support HR business partner functions.

What You'll Do:

• Lead development and roll out onboarding programs to new colleagues.
• Lead the assessment of the ongoing status of leadership and teamwork across the business.
• Lead activities to develop and roll out new programs/initiatives to enhance leadership capabilities and improve collaboration and engagement.
• Responsible for planning and facilitating Core Leadership Development Program (CLDP), multiple cohorts per year.
• Lead the development and roll out of technical training programs for all colleagues.
• Partner with business leaders to understand and address teamwork and engagement challenges.
• Design and support the implementation of targeted initiatives to address challenges (e.g., people survey initiatives).
• Lead the communication strategy and roll out of key events across the country.
• Provide guidance and coaching to leaders on employment-related issues including: talent and performance management, absence management, change and people management issues and communication. To the interpretation of company policies & procedures, recruitment and selection strategy, terminations, strategic planning, and benefits administration; in partnership with HR team.
• Support the delivery and deployment of HR programs and processes and participate in coaching and guiding functional and cross-functional initiatives (Performance Management, Compensation, HiPo, Succession Planning, Engagement Survey, and the Performance Review Cycle).

What You'll Need:

• University degree in Human Resources, Business Administration or Health Sector related programs.
• 7-10 years of work experience in a fast-paced, highly collaborative environment while managing organizational and operational projects.
• 5+ years progressive HR Business Partnering experience with demonstrable knowledge in employee relations.
• Understand change management principles and how to implement them in a graded manner.
• Experience and knowledge of ESA and Competition Law across all provinces within Canada.
• Highly effective and persuasive personality, be a teammate and leader and an excellent communicator.
• Solid digital literacy including Excel, Word and PowerPoint.
• Strong analytic skills and outstanding ability to problem-solve.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.