Senior Manager, Learning & Development CSO (18-month term)

The Institute for Performance and Learning; Old Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Learning & Development to spearhead innovative learning strategies within its Client Services and Operations divisions. This role is pivotal in enhancing employee experiences through effective leadership, project management, and a deep understanding of adult learning principles. The ideal candidate will bring over 7 years of experience, particularly in the Financial Services sector, and possess strong communication skills to engage stakeholders effectively. If you are passionate about fostering a culture of continuous improvement and innovation in learning, this opportunity could be your next great challenge.

Qualifications

• 7+ years of experience in learning delivery and program implementation.
• Strong oral and written communication skills are essential.

Responsibilities

• Lead the design and implementation of learning strategies.
• Manage the Learning & Development team to ensure smooth execution.

Skills

Leadership

Communication Skills

Critical Thinking

Project Management

Adaptability

Presentation Skills

Data Analysis

Education

Post-secondary degree in Adult Education

Business Administration

Tools

Microsoft Office Suite

Job description

Job Description

Grade: P8

Referral Level: Level 1

Division: IGM Client Services Operations

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.

Position Overview:

The Senior Manager, Learning & Development will lead the design, development and implementation of learning strategies on behalf of Client Services and Operations divisions at IGM Financial through innovative learning experiences. The Senior Manager will play a lead consulting role and will collaborate with business partners to deliver an engaging and enhanced employee learning experience.

Responsibilities:

• Provide strong leadership and decision-making capabilities - Oversees the day-to-day tasks and responsibilities of the Learning & Development team to ensure the smooth execution of duties.
• Adult learning theories and models - Researches industry and regulatory trends in programming and maintains a solid understanding of adult learning principles.
• Instructional design methodology - Creates vision and strategy to articulate and guide CSO’s learning and development programs.
• Visual design principles - Oversees the curation of professional content that simplifies complex topics.
• Technology Integration and innovation - Drives innovative training program development through the facilitation of online resources.
• Project Management & Communication - Manages and communicates effectively with key stakeholders to ensure timely delivery of projects.
• Critical Thinking and continuous improvement - Uses data-driven insights to evaluate the effectiveness of learning outcomes.

Qualifications:

• 7+ years of experience with communications, learning delivery, program implementation, preferably in the Financial Services Industry
• Completion of a post-secondary degree in Adult Education; Business Administration; or related field
• Strong oral and written communication skills
• Ability to conduct training needs analysis
• Ability to adapt to changes in the work environment
• Presentation experience
• Knowledge of instructional design methodology
• Intermediate to advanced proficiency with the Microsoft Office Suite
• Bilingual (French-English) is an asset

As this position is posted in Montréal, Toronto and Winnipeg, we specify that bilingualism (French, English, both oral and written) is required for Quebec only.

Mackenzie Investments is an accessible employer committed to providing a barrier-free recruitment experience. If you require accommodation, please reach out to the Talent Acquisition team.

Please apply by January 21, 2025.