Senior Manager, Integration Services

Compugen Inc; Richmond Hill; Hybrid; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Remote work options

Hybrid work options

Work/life flexibility

Professional development

Job summary

Compugen Inc. is seeking a Senior Manager, Integration Services to lead lifecycle services and asset configuration across multiple Integration Centers in Canada.

The role focuses on device provisioning, imaging, and standardized end-user experience, with oversight of ITAD processes and secure data handling. The position requires 8+ years in production or lifecycle services, plus 3+ years of leadership, and will collaborate with sales, service delivery, and technical teams.

Qualifications

• 8+ years in production/IT distribution/logistics settings.
• 3+ years leading technical or operational teams.
• Strong expertise in device configuration and deployment tools (Intune).

Responsibilities

• Lead configuration and integration of end-user devices and infrastructure across multiple Integration Centers.
• Oversee imaging, Intune provisioning, asset tagging, staging and hardware setup per requirements.
• Own IT asset disposition (ITAD) processes including data erasure, refurbishment and reuse.
• Drive standardization and continuous improvement of lifecycle services workflows.
• Provide cross-site leadership across Richmond Hill, Calgary, and Montreal.

Skills

Leadership experience

Lifecycle services

Device configuration

Intune provisioning

Asset lifecycle management

Stakeholder management

Tools

Microsoft Intune

Job description

| | | | | | --- | --- | | | | | --- | | About CompugenCompugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled. Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our CultureWe are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us. Position Overview: Compugen is seeking a **Senior Manager, Integration Services** to lead a core function within the Lifecycle Services organization. This role is accountable for the integration, configuration, reuse, and asset lifecycle management of technology products delivered through Compugen’s production and services model. This function is delivered through Integration Centers in Richmond Hill, Calgary, and Montreal, which serve as hubs for product configuration, integration, asset processing, and lifecycle services. The role oversees how technology assets—including end-user devices, infrastructure components, and other physical IT equipment—are configured to customer-specific requirements, integrated into client environments, and managed throughout their lifecycle from initial setup through reuse or disposition. A key focus is ensuring lifecycle services such as device and hardware configuration (e.g., Intune provisioning, SCCM, ABM), asset tagging, and environment integration are delivered in a standardized, scalable, and high-quality manner that supports both end-user experience and operational efficiency. This leader will also drive strategy and execution for reverse logistics and reuse, including intake, secure data erasure, refurbishment, redeployment, and disposition, ensuring compliance, value recovery, and alignment with customer requirements. Work location on-site at Richmond Hill office. Travel required to customer sites. Key Responsibilities:Lead configuration and integration of end-user devices, infrastructure hardware, and customer-specific solutions through Integration Centers. Oversee imaging, Intune provisioning, asset tagging, staging, and hardware setup aligned with customer requirements. Ensure all solutions are production-ready and meet operational and customer standards. **End-User & Service** Experience Design and improve lifecycle services to enhance end-user experience, usability, and solution adoption. Align configuration and integration processes with customer and operational needs in collaboration with stakeholders. **Asset Lifecycle & ITAD** Own IT asset disposition (ITAD) processes including intake, evaluation, secure data erasure, refurbishment, reuse, and disposal. Ensure compliance with security, environmental, and customer requirements. Manage asset tracking, tagging, reporting, and data accuracy across systems. **Process Optimization** Drive standardization and continuous improvement across configuration, integration, reuse, and asset management workflows. Improve efficiency, quality, and turnaround times through scalable processes. **Multi-Site Operations** Provide operational leadership across Integration Centers in Richmond Hill, Calgary, and Montreal. Ensure consistency in service delivery, process execution, and quality standards across all sites. **Leadership & Collaboration** Lead and develop a high-performing team focused on lifecycle services and integration operations. Partner with sales, service delivery, and technical teams to align lifecycle services with business and customer needs. Skills & Qualifications: * 8+ years of experience operating within a production or IT distribution center environment, with a proven ability to optimize processes and scale service delivery operations. * 8+ years of experience in lifecycle services, device deployment, integration, or managed services environments (a strong asset). * 3+ years of leadership experience managing technical or operational teams. * Strong experience with device configuration and deployment tools such as Microsoft Intune. * Deep understanding of asset lifecycle management, device provisioning, and ITAD (reuse/disposition) processes. * Experience operating within a production or distribution center environment is a strong asset. * Proven ability to optimize processes and scale service delivery operations. * Strong knowledge of end-user computing environments, infrastructure hardware, and enterprise IT operations. * Excellent stakeholder management and communication skills. What Compugen Offers You: * Exciting, fast-paced challenging work environment * A culture where authenticity and diversity are valued * Professional development * Participation in Women in Technology Network * Opportunities to give back to our local communities * Collaborative supportive team members * Remote work/hybrid work options * Work/life flexibility Equity StatementAt Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality. | | |