Senior Manager, Financial Crime Procedures & Process Governance

TD; Toronto; On-site; CAD 116,000 - 163,000; Full time

Job summary

TD in Toronto, Ontario, is seeking a senior leader to oversee the Procedures & Process Management function for Financial Crime Investigations, with responsibility for governance, documentation, and continuous improvement.

You will partner with Risk, Compliance, Legal, Technology and Training to translate regulatory requirements into practical procedures and manage the annual risk assessments and RCSA reviews.

Qualifications

• Undergraduate degree in business, risk management, compliance, public policy, law, communications, operations or a related discipline.
• 10+ years of progressive experience in procedure governance, process management, operational excellence, regulatory change, compliance, risk management or a related field.
• Experience leading people and delivering through managers in a complex, highly regulated environment.
• Advanced knowledge of procedure and policy governance, process mapping and design, document lifecycle controls, change implementation and audit practices.
• Strong ability to interpret complex regulatory, policy and business requirements and translate them into clear operational procedures and controls.

Responsibilities

• Lead the governance, development, maintenance and continuous improvement of FCI procedures, methodologies, user guides and governance documentation.
• Oversee enterprise-grade document governance and lifecycle management processes including approvals, version control, review cycles and record retention.
• Partner with stakeholders to translate regulatory and business requirements into practical procedures.
• Provide expert guidance on procedure governance, process design and regulatory implementation, identifying risks and gaps.
• Lead remediation activities arising from audits and regulatory reviews to drive sustainable process enhancements.
• Maintain auditable governance documentation and controls with Risk, Internal Audit and Testing teams.
• Provide executive reporting and strategic recommendations to advance standardization and operational efficiency.

Skills

Leadership

Regulatory understanding

Process governance

Document management

Education

Undergraduate degree in business, risk management, compliance, public policy, law, communications, operations or a related discipline

Advanced degree or relevant professional accreditation

Tools

Microsoft Word

Excel

PowerPoint

Visio

Job description

TD in Toronto, Ontario, is seeking a senior leader to oversee the Procedures & Process Management function for Financial Crime Investigations, with responsibility for governance, documentation, and continuous improvement.

You will partner with Risk, Compliance, Legal, Technology and Training to translate regulatory requirements into practical procedures and manage the annual risk assessments and RCSA reviews.