Senior Manager, Facilities

Homewood Health Centre; Guelph; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading mental health organization as a Senior Manager, Facilities, where you will oversee security and safety operations, manage departmental budgets, and lead a dedicated team. This role emphasizes compliance, leadership, and continuous improvement in a supportive environment.

Qualifications

• 8 years’ experience managing a Security or related department.
• 5 years’ project management experience in security software/hardware.
• 1-2 years’ experience in a healthcare setting.

Responsibilities

• Develop and manage departmental budgets and contracts.
• Provide leadership to Health & Safety, Compliance, and Security teams.
• Ensure compliance with healthcare regulations and policies.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Education

Law & Security Diploma

Bachelor’s degree in a related field

Tools

Word

Excel

PowerPoint

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Position: Senior Manager, Facilities

As part of a collaborative team, you will focus on delivering seamless services and programs to our clients, customers, and patients. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What You’ll Be Doing

• Develop and manage departmental budgets, contracts, and purchasing within approved controls.
• Monitor spending and adjust priorities based on financial reports.
• Oversee scheduling for 24/7 Security and Switchboard coverage in alignment with budget and collective agreements.
• Provide leadership and guidance to Health & Safety, Compliance, Housekeeping, Security, and Switchboard teams.
• Manage recruitment, training, performance evaluations, and attendance.
• Support employee development and maintain open communication through regular meetings.
• Ensure compliance with labour laws, collective agreements, and hospital policies.
• Ensure compliance with OHSA, healthcare regulations, PIDAC standards, and the Private Security and Investigative Services Act.
• Lead safety culture initiatives, including training in safe practices and PPE usage.
• Act as authority for fire prevention and emergency preparedness.
• Evaluate, select, and manage security equipment and systems (CCTV, swipe access, emergency pendants).
• Conduct building inspections and address safety/security risks.
• Oversee Trespass to Property Act procedures and follow-up on unusual occurrences.
• Develop, implement, and maintain departmental policies and procedures.
• Coordinate and ensure completion of all mandatory training and licensing.
• Lead and participate in audits, quality reviews, and emergency response planning.
• Prepare management and status reports; communicate operational updates to staff clearly.
• Represent the department in internal committees (JHSC, Infection Prevention, Emergency Codes, etc.).
• Support Intake Services through clear task coordination with Switchboard Operators.
• Coordinate cybersecurity initiatives in partnership with IT.
• Administer parking policies and related exceptions.

What We’re Looking For

• Law & Security Diploma required; a Bachelor’s degree in a related field preferred.
• Ontario Security Guard License, OHSA Part 1 & 2 JHSC Certification (Healthcare / Construction), CPR, and First Aid are required; knowledge of PIDAC best practices is preferred.
• 8 years’ experience managing a Security or related department in a large healthcare or commercial facility.
• 5 years’ project management experience, including security software/hardware implementation and emergency management planning.
• 1-2 years’ experience in a healthcare setting, involving Infection Control and environmental procedures.
• Supervisory experience within a unionized environment is a strong asset.
• Strong leadership, coaching, and mentoring skills.
• Excellent verbal and written communication, with strong customer service and interpersonal skills.
• Solid organizational skills with attention to detail.
• Proven success in complex budget management and expense planning.
• Proficiency in Word, Excel, PowerPoint.
• Ability to prioritize multiple demands effectively.
• Commitment to working within Homewood’s Health and Safety Standards.

As part of our commitment to health and safety from COVID-19, all staff must be vaccinated with doses approved by Health Canada, subject to accommodations as required by law.

This posting is for an existing opening at Homewood Health Centre.

Why Work With Us

Homewood Health is Canada’s largest provider of evidence-based mental health and addiction treatment. Our culture values service excellence, integrity, collaboration, and innovation. Our people make a difference!

We are committed to employment accessibility, diversity, equity, and inclusion. We encourage applications from all equity-seeking groups including women, racialized and Indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and help Canadians lead healthier, more productive lives.