Senior Manager, Data Management - Data Issue Management

TD; Canada; On-site; CAD 108,000 - 164,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Data Issue Management to lead the development of a robust practice within the Financial Crime Risk Management team. This role involves designing metrics and dashboards, managing stakeholder relationships, and ensuring timely resolution of data issues. With a focus on compliance and risk management, you'll play a critical role in enhancing the organization's capabilities in Anti-Money Laundering and Anti-Terrorist Financing. Join a forward-thinking company that values growth and offers comprehensive rewards to support your career development and well-being.

Benefits

Health and Well-being Benefits

Savings and Retirement Programs

Paid Time Off

Banking Benefits and Discounts

Career Development Programs

Reward and Recognition Programs

Qualifications

• 10+ years of data management experience in AML or Risk Management.
• Strong understanding of AML capabilities and data analysis.

Responsibilities

• Design and implement a Data Issue Management practice for FCRM.
• Oversee day-to-day operations and stakeholder management.

Skills

Data Analysis

Stakeholder Management

Risk Management

Storytelling

Prioritization

Organizational Skills

Education

Undergraduate Degree

Tools

Data Lake

Job description

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Data & Analytics

Pay Details:
$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Job Description:

Department Overview

The Financial Crime Risk Management (FCRM) group at TD Bank Group (TDBG) is accountable for establishing TDBG's global Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to ensure that all TDBG businesses remain compliant with AML/ATF regulatory expectations in all jurisdictions where TDBG operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements, conducting annual enterprise-wide AML risk assessments, maintaining the Global AML Policy (including Know Your Customer (KYC) and Enhanced Due Diligence on High-Risk Customers); currency transaction and suspicious transaction monitoring and reporting; screening TDBG customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees, and independent AML testing.

We are looking for a Senior Manager - Data Issue Management to join the Data Strategy and Management team, to establish a Data Issue Management practice and oversee & guide day-to-day operation of the practice with all stakeholders involved.

In this role, you will:

• Design and implement a Data Issue Management practice (people, process, technology) for FCRM.
• Design and implement metrics and dashboards to enable reporting of the state of data issue management & resolution to FCRM's oversight function.
• Oversee day-to-day operation of the Data Issue Management practice with stakeholders in FCRM, Data as a Service (DaaS), Technology and Lines of Business, ensuring appropriate priority is assigned to data issues, and high priority data issues are investigated and resolved within the defined SLAs. Drive data issue resolution with stakeholders.
• Act as the first point of escalation for risks and issues impacting timely resolution of high priority data issues; Identify and execute risk mitigation and issue resolution activities to return status of high priority data issues to Green.
• Detect and escalate risks and issues requiring executive attention and/or intervention to AVP and/or VP in a timely manner; present concise risk/issue description (problem statement), impact statement ("so what") and recommendations to executives for decision making, both orally and in writing.
• Own Data Issue Management metrics; Keep AVP of the Data Strategy & Management apprised of state of high priority data issue resolution and month-over-month trend; Identify and implement solutions to return metrics to Green.
• Develop and maintain knowledge of data available from upstream sources and data within various AML platforms; and data elements critical to AML capabilities/use cases.
• Identify opportunities to streamline and improve the Data Issue Management practice on an ongoing basis.
• Keep current on emerging ML/TF trends and regulatory requirement changes, as well as the Bank's data management standards.
• Develop technical skills and soft skills required of own team; Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Job Requirements:

• Undergraduate degree; 10+ years of data management focused experience in an AML or Risk Management background.
• Extensive experience in data analysis; solid understanding of how data is enabling AML capabilities, able to explain "so-what" from AML risk & control perspective.
• Advanced knowledge of common design of source to consumption data pipeline, leveraging the Bank's data lake.
• Advanced knowledge of the Three Lines of Defense in a risk management framework.
• Proven track record in effective stakeholder management that yields results; Excellent at driving multiple stakeholders in the 1st and 2nd lines of defense towards a common goal.
• Strong and demonstrated storytelling, writing (slides, reports, procedures), and presentation skills.
• Excellent at prioritizing in an environment where there are constant competing priorities and time-sensitive regulatory requests.
• Highly organized and diligent individual with the ability to manage multiple workstreams.
• CAMS certificate is an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!