Senior Manager - Employee Experience

Samsara; Canada; Remote; CAD 128,000 - 166,000; Full time

Job summary

Join a forward-thinking company as a Senior Program Manager focused on enhancing employee experience. In this remote role, you will drive impactful people strategy initiatives, ensuring employee voices are heard and acted upon. Collaborate with cross-functional teams to implement data-driven solutions that enhance workplace culture and employee satisfaction. This role offers the opportunity to shape the future of employee engagement in a rapidly growing organization committed to safety and sustainability. If you are passionate about creating meaningful change and fostering a positive work environment, this is the perfect opportunity for you.

Benefits

Health Benefits

Remote Working Options

Flexible Working Hours

Employee-led Charity Fund

Qualifications

• 8+ years of professional experience in program management.
• Experience leading employee programs and listening initiatives.
• Strong project management skills with multiple concurrent projects.

Responsibilities

• Support development of people strategy initiatives.
• Own and deliver an employee listening strategy.
• Manage end-to-end delivery of multiple workstreams.

Skills

Project Management

Employee Listening Initiatives

Data Analysis

Verbal Communication

Written Communication

Cross-Functional Collaboration

Tools

Qualtrics

Job description

Senior Program Manager - Employee Experience

Senior Program Manager - Employee Experience

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is seeking a Senior Program Manager - Employee Experience to join our People Business Operations Team. Reporting to the Chief of Staff to the Chief People Officer, this role will be responsible for supporting People Strategy initiatives, including designing and implementing our Employee Listening strategy. This role will partner closely internally with our Business Operations Team, People Analytics team, our global People Partners as well as cross-functionally with Customer Experience and Communications teams. Listening, understanding and actioning insights and feedback from our employees is a critical component of our talent strategy, improves the experience for all Samsarians and unlocks business value as we rapidly grow.

This is a remote position open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Support the development and execution of people strategy initiatives, focusing on pragmatic programs that align with both People Team and broader business priorities (e.g. talent retention, culture activation, workforce planning)
• Own and deliver an employee listening strategy to create a comprehensive and data driven way to support the employee experience and related business outcomes
• Build a culture of insight, trust, action and accountability with leadership and employees
• Manage the successful end-to-end delivery of multiple concurrent workstreams, rolling up your sleeves for program design, enablement, analysis, reporting and action planning
• Drive and champion the ongoing implementation and enablement of the company wide survey management platform (Qualtrics) to centralize all employee listening
• Act as a voice of the employee subject matter expert for continuous improvement of data architecture, measurement strategies, action planning, privacy and reporting practices
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 8+ years of professional experience
• 5+ years of experience leading and managing significant employee programs, including end-to-end employee listening initiatives for enterprise software companies
• Strong track record of project management skills, including managing multiple projects simultaneously and delivering strategic and tactical solutions
• Experience in people surveys and analytics incl. employee listening methodologies, synthesizing and interpreting employee sentiment (both quantitative and qualitative), identifying insights and providing actionable recommendations
• Exceptional written and verbal communication skills, with the ability to distill complex information into clear, compelling narratives and to influence stakeholders at all levels
• Experience building trusted cross-functional relationships in fast-paced environments

An ideal candidate also has:

• Experience using Qualtrics for employee survey management

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$128,095 — $165,770 CAD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at ourBenefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here .

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.

Senior Program Manager - Employee Experience