Senior Manager, Credit Systems

Community Trust Company; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An innovative financial services firm is seeking a Senior Manager for Credit Systems to lead the design and management of credit risk systems. This role is pivotal in integrating cutting-edge technologies to enhance product functionality and efficiency. You'll work collaboratively with diverse teams to ensure seamless operations and proactive issue resolution. If you thrive in a fast-paced, hybrid environment and are passionate about pushing the boundaries of fintech, this opportunity is perfect for you. Join a company that values creativity, diversity, and continuous growth, and help shape the future of financial technology.

Benefits

Health & wellbeing resources

Paid vacation and personal days

Competitive compensation

Work-life balance

Career growth opportunities

Community contribution opportunities

Inclusive work environment

Qualifications

• 7+ years of experience in managing credit systems.
• Hands-on experience with integrating or migrating credit systems.

Responsibilities

• Define and design credit systems for the full life cycle of customers.
• Establish real-time reporting to catch issues proactively.

Skills

Credit Systems Management

Analytical Skills

Problem Solving

Team Collaboration

Agile Methodologies

Education

Degree in Computer Science

Business Degree

Tools

Tsys

HPS

Job description

Bank of Canada Building, 250 University Ave, Toronto, ON M5H 3E5, Canada •

5700 Yonge St, North York, ON M2M 4G3, Canada

Job Description

Posted Saturday, April 12, 2025 at 4:00 AM

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Senior Manager, Credit Systems. Could it be you?

The Senior Manager will carry end to end responsibilities for integrating, designing and managing credit risk systems with a forward looking perspective on future enhancements including new product, functionality, and feature development.

The Senior Manager, Credit Systems will work with the technology group to define the architecture of credit systems including data flow for decisioning and analytical purposes. This individual will be instrumental in building these systems with a forward-thinking approach, ensuring seamless integration of future product and feature enhancements. A key responsibility will be establishing and diligently monitoring appropriate real-time reporting mechanisms to proactively identify potential issues and implement effective mitigation strategies.

In this role, responsibilities include but are not limited to:

• Defining scope of various credit systems for lending products.
• Designing the credit systems for full life cycle of customers e.g., adjudication, transaction processing, account management, Collections.
• Designing integration of credit systems with core banking platforms.
• Working with vendors to define the optimal solutions.
• Developing inhouse subject matter expertise of third party systems with the objective of managing internally with minimal engagement from them.
• Establishing appropriate real time reporting to ensure correct execution and catching issues.
• Conducting appropriate analytics in run state to update and debug issues.
• Implementing, maintaining, updating credit models and credit strategy.
• Establishing appropriate access controls for the credit systems.
• Establishing appropriate approval protocols for change management.
• Establishing an appropriate release cycle for change management within the credit systems.
• Establishing an appropriate end user testing process for change management.
• Proactively identifying enhancement opportunities and cutting costs.

So are YOU our next Senior Manager, Credit Systems? You are if you…

• Hold a degree in computer science or software engineering with a business degree
• Have 7+ years of experience in managing credit systems.
• Have experience with Tsys or HPS
• Have experience with an established adjudication and transaction modeling system
• Have experience with Fraud related systems
• Are proactive, agile with a start-up mindset to move quickly
• Have hands on experience of integrating or migrating credit systems
• Have hands on experience of managing credit systems
• Are team oriented with ability to persuade
• Are able to analyze and debug system issues
• Are able to identify process re-engineering opportunities

Sounds like you? Click below to apply!

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#LI-Hybrid

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.