Senior Manager, Communications

bmo; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Bank of Montreal’s Corporate Affairs team in Canada’s commercial banking sector seeks a seasoned communications professional to advise senior leaders and translate complex business priorities into clear messages. You’ll lead planning, execution, and cross‑functional collaboration to drive employee engagement and strategic outcomes.

You’ll partner with executives, shape communications that align with company standards, and measure impact across leadership messages, intranets, town halls,

Qualifications

• Seasoned communications professional with executive-facing experience.
• Ability to translate complex business priorities into clear messages.
• Proven track record in planning, writing and delivering strategic communications.

Responsibilities

• Assess communications needs, recommend plans, secure approvals, and create solutions.
• Source content and translate thoughts into effective communications.
• Lead strategy planning and execution, aligning with company standards.
• Advise senior leaders on strategy, initiatives, and messaging effectiveness.
• Develop and measure the impact of communications across channels.

Skills

Executive advisory

Strategic writing

Stakeholder management

Cross-functional collaboration

Job description

Join a high-impact business communications team supporting senior leaders within Canadian Commercial Banking. In this role, you'll act as a trusted advisor to executives, developing strategic communications that bring business priorities to life and drive employee engagement. Combining exceptional writing skills with strong business acumen, you'll lead end-to-end communications planning and execution, translating complex ideas into clear, compelling messages. This is an excellent opportunity for a seasoned communications professional who enjoys working in a collaborative environment, partnering with senior stakeholders, influencing outcomes, and making a visible impact across the business.

Job Family Group

Corporate Affairs

Address

100 King Street West

• Works collaboratively with business/group and stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver communication solutions that effectively support and address communications needs.
• Sources content and feedback, assesses information and translates thoughts into effective communications solutions.
• Delivers high quality communications solutions that target audiences can easily access, understand and action that are alignment with company standards.
• Provides strategic input into business/group decisions as a trusted advisor.
• Makes recommendations to senior leaders on strategy and new initiatives, based an in-depth understanding of the business/group.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Recommends and implements solutions based on an analysis of issues and implications for the business.
• Makes recommendations and solves problems to ensure communication solutions are implemented.
• May network with industry contacts to gain competitive insights and best practices.
• Leads the communications strategy planning process bringing strategic, professional communications counsel, planning and direction to leaders.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Develops strategies and tools to measure, analyze and report on the effectiveness of communications initiatives.
• Monitors and tracks performance, and addresses any issues.
• Makes recommendations for improvements based on insights.
• Leads the execution of communication solutions; assesses and adapts as needed to ensure quality of execution.
• Assesses communications requests to determine relevancy, appropriateness, pacing and sequencing, and alignment to business priorities.
• Gathers content from multiple sources and develops communications for various vehicles including leadership messages, intranets, town halls, newsletters, video, presentations and new social media.
• Identifies and liaises with the stakeholders about opportunities for communications to other groups (e.g. customers, media, etc.) to increase communication effectiveness and alignment.
• Leads business/group change management activities from a communications perspective.
• Provides advice and strategic communications support (planning and execution) for special projects.
• Leads planning, development and execution of events and conferences.
• Acts as lead communications role in coded/confidential projects.
• Develops the strategy for and leads ongoing initiatives to continuously improve communications processes & tools.
• Reviews progress to plans and escalates complaints, issues and concerns.
• Manages expenses and external suppliers (as required).
• Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
• Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy.
• Provides communications advice and guidance to assigned business/group, on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions.
• Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions.
• Leads or participates in defining communication plans designed to positively influence or change behaviour; develops tailored messaging; identifies appropriate distribution channels.
• Reviews material to ensure it complies with relevant quality standards, including translation requirements.
• Coordinates, distributes and publishes communication solutions.
• Measures and sustains communications solutions impacting the target employee audience. Gathers feedback and continually evaluates the effectiveness of communication content and the vehicles/platforms/tools/technology (e.g. Intranet, Portal, conference c