Senior Manager, Airport Terminal Planning & Analytics

Nieuport Aviation; Ontario; On-site; CAD 120,000 - 160,000; Full time

Job summary

Nieuport Aviation is seeking a Senior Manager for Airport Terminal Planning & Analytics. This role involves leading the strategic planning and development of terminal facilities at Billy Bishop Toronto City Airport, ensuring operational efficiency, passenger experience, and sustainability. Ideal candidates will have extensive experience in airport planning and project management, with a commitment to enhancing infrastructure through innovative and sustainable practices.

Benefits

Competitive Salary + Bonus

RRSP matching after three months' probation

Robust Medical, Dental and Life benefits

Public Transportation or Parking Allowance

Living Wage certification

Qualifications

• 8–10+ years of progressive experience in airport planning, terminal operations, commercial development.
• Direct experience with airport environments, apron layouts, gate scheduling.
• Proven ability to lead complex planning projects from ideation to delivery.

Responsibilities

• Develop and oversee comprehensive master plans for terminal facilities.
• Manage planning projects from concept development through implementation.
• Engage stakeholders to align planning with operational and policy objectives.

Skills

Planning

Data Analysis

Project Management

Leadership

Education

Bachelor’s degree in Urban or Airport Planning, Aviation Management, Transportation, Engineering, Architecture

Master’s degree preferred

Certification in project management (e.g., PMP or PRINCE2)

Tools

AutoCAD

AviPLAN

CAST

Revit

ArcGIS

Tableau

Power BI

Job description

Senior Manager, Airport Terminal Planning & Analytics

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Senior Manager, Airport Terminal Planning & Analytics

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Are you ready to take the lead in shaping the future of one of Canada’s most unique urban airports? Billy Bishop Toronto City Airport is offering a rare opportunity for a bold, strategic planner to take the lead for terminal and apron planning at a nationally significant gateway. Reporting directly to the Chief Operating Officer, you’ll lead the planning and development of terminal facilities and apron areas with the freedom to forge infrastructure that doesn’t just meet today’s needs—but defines the future of passenger experience, commercial performance, and sustainable design.

This isn’t just a job. It’s a chance to architect your own legacy: to lead with data and creativity, to reimagine how people move through space, and to influence a landmark project that balances operational excellence with elevated design. If you’ve ever wanted the autonomy to turn planning theory into practice—this is your runway.

About the Organization:

Nieuport Aviation owns and operates the passenger terminal at the award-winning Billy Bishop Toronto City Airport. Backed by significant international expertise in managing aviation infrastructure, we are committed to world-class customer service at Canada’s ninth-busiest airport.

Nieuport is committed to a diverse and inclusive workplace, is an equal opportunity employer, and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, and/or another legally protected status.

We encourage applications from qualified candidates and will work to reasonably accommodate applicants’ accessibility needs throughout all stages of the recruitment and selection process. Contact Nieuport’s Accessibility Coordinator for further information – By email: [e-mail], by phone: [phone], or in writing: 1 Island Airport, P.O. Box 2-7, Toronto, ON, M5V 1A1.

About the Role:

We are seeking a dynamic, strategic minded, and experienced Senior Manager, Airport Terminal Planning & Analytics to lead the planning and development of terminal facilities and apron areas at Billy Bishop Toronto City Airport (YTZ). Reporting directly to the Chief Operating Officer, this role is pivotal in ensuring operational efficiency, elevated passenger experience, and alignment with Canadian aviation standards—while supporting the airport’s long-term growth, commercial performance, and sustainability goals. This position merges technical planning expertise with data-driven decision-making and customer experience strategy.

Key Accountabilities

Terminal and Apron Planning:

• Develop and oversee comprehensive master plans and detailed designs for terminal facilities outlining short-term and long-term projects to optimize passenger flow, operational functionality, service quality, and commercial opportunities.
• Ensure terminal layouts enhance the passenger journey through intuitive wayfinding, minimal walking distances, seamless airside/landside connectivity, and service level improvements.
• Analyze current and projected passenger demand, gate capacity, circulation zones, and holdroom configurations to align infrastructure with growth forecasts.
• Incorporate sustainability into terminal/apron planning (e.g., energy-efficient infrastructure, renewable energy systems, LEED standards, waste reduction).
• Lead integration of emerging technologies (e.g., autonomous vehicles, biometric processing, digital signage) into future-forward terminal and apron designs.
• Plan for operational flexibility and resilience to manage irregular operations (IRROPS), surges in demand, external disruptions (e.g., weather, security).
• Collaborate with Commercial and Concessions teams to optimize retail, dining, and lounge areas based on spatial data, passenger demographics, and revenue potential.
• Identify underutilized areas within the terminal for new or expanded revenue-generating and customer service concepts.

Project Management:

• Manage planning projects from concept development through implementation, ensuring delivery on time, within budget, and in alignment with strategic goals.
• Prepare and present planning documents, feasibility studies, business cases, and technical reports to internal and external stakeholders.
• Coordinate with architects, engineers, and contractors on design intent and execution.
• Work closely with the Program Management Office (PMO) and Engineering during project delivery phases to maintain consistency with original planning vision.
• Support long-term capital investment planning and infrastructure prioritization in alignment with commercial and passenger experience strategies.

Stakeholder Engagement and Alignment:

• Engage airlines, ground handlers, regulatory authorities (e.g., Transport Canada, CBSA), and community stakeholders to align planning with operational and policy objectives.
• Serve as a liaison for terminal and apron planning in regulatory and environmental review processes.
• Prepare and present planning visuals, simulation results, and analysis material at team meetings with Nieuport and PortsToronto staff as well as airport stakeholders to review projects and provide updates.
• Act as a technical planning advisor across Nieuport departments and a subject matter expert on terminal infrastructure.
• Act as a strategic partner to the COO, supporting board presentations and long-range development planning; support briefings, business cases, and feasibility studies.

Data Analysis and Modeling:

• Utilize simulation software and advanced planning tools (e.g., CAST, MassMotion, AviPLAN, Transoft) to model passenger flows, gate utilization, and aircraft movements.
• Analyze real-time and forecasted data on passenger volumes, dwell times, processing times, and performance metrics (e.g., OTP, baggage wait times) to identify trends, inefficiencies and opportunities for improvement.
• Conduct space planning and gate allocation studies to maximize terminal efficiency and aircraft turnaround.
• Maintain specialized databases of planning-related drawings, reports, and digital assets in collaboration with consultants and internal teams.
• Use data to identify new, underutilized or expanded revenue-generating opportunities or customer service enhancements within the terminal footprint. Collaborate with Commercial and Concessions teams to optimize retail, food & beverage and advertising opportunities using data.
• Develop data dashboards and visualizations using BI platforms (e.g., Tableau, Power BI) to support executive decision-making.

Compliance and Standards:

• Ensure terminal and apron planning activities comply with relevant federal and provincial regulations and standards.
• Stay current on trends in airport planning, sustainability practices, infrastructure resilience, and technology integration.
• Translate aircraft fleet mix and operational gating requirements—including aircraft size, configuration, and servicing needs—into terminal layout, gate planning, and stand allocation strategies

May occasionally be assigned other duties for training purposes, technological changes, or emergency response.

Key Qualifications

Education & Certifications:

• Bachelor’s degree in Urban or Airport Planning, Aviation Management, Transportation, Engineering, Architecture, or a related field.
• Master’s degree preferred (e.g., Urban Planning, Airport Development, Transportation, MBA).
• Certification in project management (e.g., PMP or PRINCE2) is an asset.
• Membership is desired in one or more professional organizations such as:
• Canadian Institute of Planners (CIP)
• International Association of Airport Executives (IAAE)
• Airport Council International (ACI)

Knowledge, Skills & Experience:

• 8–10+ years of progressive experience in airport planning, terminal operations, commercial development, or infrastructure consulting.
• Direct experience with Canadian or international airport environments, including apron layouts, gate scheduling, terminal flow, and passenger experience optimization.
• Proven ability to lead complex planning and cross-functional projects from ideation to delivery within capital programs and aligned with strategic objectives.
• Deep familiarity with aviation regulations, codes, and airport design standards (Transport Canada, ICAO, CARs, TP312, NAV Canada, NFPA).
• Proficiency in planning, modeling, and visualization software (AutoCAD, AviPLAN, CAST, Revit, ArcGIS, Transoft, Tableau, Power BI).
• Strong leadership and interpersonal skills with a capacity to guide multi-disciplinary teams and influence executive-level decisions.
• Excellent verbal and written communication skills, with the ability to prepare briefings, technical reports, and stakeholder presentations.
• Experience balancing long-term strategic priorities with short-term operational demands.
• High organizational capability, with the ability to manage multiple priorities in a fast-paced aviation environment.
• Must be eligible to obtain a Restricted Area Identity Card (RAIC).

Work Environment & Conditions:

This position is based at the Billy Bishop Toronto City Airport terminal, with time split between office settings and fieldwork at airport terminals, apron and construction sites. Office hours, though flexibility may be required to work evenings, weekends or holidays depending on project timelines.

What We are Offering:

• Competitive Salary + Bonus (dependent on meeting annual goals)
• Nieuport Aviation is officially certified as a Living Wage employer by the Ontario Living Wage Network (OLWN)
• RRSP matching (after three months' probation period)
• Robust Medical, Dental and Life benefits
• Public Transportation or Parking Allowance
• A role in an exciting industry!

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Airlines and Aviation

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