Senior Maintenance Technician - The Wickaninnish Inn

Relais & Châteaux; Tofino; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Employment Benefits

Job summary

The Wickaninnish Inn is a Relais & Châteaux property on Vancouver Island seeking a Senior Maintenance Technician. You will perform a range of maintenance tasks from guest areas to outdoor grounds, with heavy lifting and outdoor work in all weather. The role emphasizes guest service and a proactive, team-oriented approach.

Ideal candidates have at least 2 years in maintenance, HVAC/power tools familiarity, and a valid BC Class 5 license. Red Seal or trade certs are assets.

Qualifications

• Minimum 2 years in a maintenance role, hospitality preferred.
• Valid BC Class 5 Driver's License and clean driving record.
• Able to lift up to 35 lbs and perform physical tasks in various weather.
• Strong guest service orientation with professional appearance.

Responsibilities

• Maintain guestrooms and public spaces to Relais & Châteaux standards.
• Carry out landscaping and grounds work.
• Handle painting, carpentry, and equipment maintenance projects.
• Maintain interior and exterior building systems.
• Support preventive maintenance schedules.
• Assist with bicycle fleet upkeep and furniture restoration.

Skills

Customer service

Teamwork

HVAC familiarity

Power tools

Driving license

Maintenance experience

Gardening/Landscaping

Proactive attitude

Excel knowledge

Education

Red Seal or Trade Certification in Refrigeration, Gas Fitting, or Electrical

Tools

Excel

FileMaker Pro

Property management software

Job description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers

Job Description

Join our Maintenance Team as a Senior Maintenance Technician, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

This position will be responsible for a range of general maintenance duties. At times this will be a physically demanding position requiring heavy lifting and involving a wide variety of assignments, some of which will be outdoors. The candidate must be physically able to perform such tasks in any type of weather, often with short notice. The successful candidate should be well versed in Guest Service, as they will have many opportunities to be dealing with guests, either in guestrooms or in public spaces.

As a Senior Maintenance Technician you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards.
• Be true to Our Service Promise, meet and exceed the service philosophies and standards of the Inn.
• Be part of a team who is responsible for the daily maintenance of guestrooms and public spaces.
• Be responsible for landscaping duties, general grounds work.
• Handle project work such as painting, carpentry and equipment maintenance.
• Be part of a team who is responsible for Interior and Exterior building maintenance.
• Assist in helping to maintain a schedule-based program of preventative maintenance.
• Handle equipment maintenance, including the upkeep of the bicycle fleet.
• Manage furniture restoration and repair.
• Work in the outdoors for a variety of tasks.

Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish employees.
• A Minimum of 2 years of experience in a maintenance role, preferably in the hospitality industry.
• A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
• A professional and groomed appearance.
• A calm and capable demeanour.
• A positive and proactive approach, ability to work independently as well as part of a team.
• Physical competence to complete strenuous tasks, including the ability to lift up to 35 lbs.
• An appreciation for a variety of work environments, including both indoor and outdoor settings in all weather conditions.
• A passion for gardening, landscaping, and the art of preventative maintenance.
• A willingness to work evenings and weekends.
• Familiarity with HVAC including electrical circuitry, both control and primary.
• Previous experience with power tools required.
• Certifications in First Aid and Forklift/aerial work platform operation an asset.
• Red Seal or Trade Certification in Refrigeration, Gas Fitting, or Electrical are assets.
• Familiarity with preventative maintenance programs, an asset
• Familiarity using Excel, FileMaker Pro, and property management programs is an asset.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage: $26.00 per hour

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you’ll have access to alongside your experience at the Inn: Employment Benefits

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.