Senior Logistics and Trade Compliance Coordinator

Nautel Ltd.; Hacketts Cove; On-site; CAD 70,000 - 90,000; Full time

Job summary

Nautel Ltd. in Nova Scotia seeks a Senior Logistics and Trade Compliance Coordinator to lead end-to-end domestic and international shipments, manage shipping and customs documentation, and ensure compliant, cost-effective movement of goods.

You will collaborate with carriers, freight forwarders, customs brokers, and internal teams to optimize delivery times, minimize risk, and drive continuous improvement in transportation operations.

Qualifications

• High School diploma is required; post-secondary studies are assets.
• Experience in transportation, logistics, or supply chain operations is expected.
• Experience with customs documentation and working with brokers is an asset.
• Knowledge of import/export regulations and trade compliance is required or asset.

Responsibilities

• Manage end-to-end domestic and international logistics operations, including inbound materials, outbound finished goods, and intercompany shipments.
• Own relationships with carriers, freight forwarders, customs brokers, and logistics service providers.
• Monitor and track shipments to ensure delivery commitments and customer expectations.
• Investigate and resolve shipping issues, delays, discrepancies, and freight claims.
• Obtain transportation quotes and evaluate shipping options to support cost-effective decision-making.
• Collaborate with Customer Service, Operations, and Sales teams to develop shipping solutions.
• Negotiate transportation rates, service agreements, and logistics arrangements.
• Monitor provider performance and maintain backup logistics providers.

Skills

Organizational skills

Attention to detail

Problem-solving

Communication skills

Cross-functional collaboration

Negotiation

Cost optimization

Relationship management

Team leadership

Education

High School Diploma

Post-secondary in Supply Chain, Logistics, International Trade, Business, or related field

Tools

TDG Training

Job description

About the Role

We are seeking a highly organized and detail-oriented Senior Logistics and Trade Compliance Coordinator to join our Operations team. In this role, you will coordinate domestic and international shipments, manage shipping and customs documentation, and ensure the smooth, compliant, and cost-effective movement of goods. You will work closely with internal teams, customers, carriers, freight forwarders, and customs brokers to support on-time delivery and exceptional customer service. This is an excellent opportunity for someone with transportation, logistics, or international shipping experience who thrives in a fast-paced environment and enjoys solving problems, building relationships, and driving operational excellence.

Qualifications

Education

• High School Diploma required.
• Post-secondary education in Supply Chain, Logistics, International Trade, Business, or a related field is considered an asset.

Experience

• Experience in transportation, logistics, shipping coordination, or supply chain operations.
• Experience preparing shipping and customs documentation is an asset.
• Experience working with customs brokers, freight forwarders, and international shipments is preferred.
• Strong knowledge of import/export processes, customs regulations, international shipping documentation, and trade compliance requirements.
• Knowledge of import/export processes, customs regulations, and trade compliance requirements is considered an asset.
• Experience in an electrical manufacturing would be an asset.
• Experience mentoring, or supervising team members would be considered an asset.

Skills & Competencies

• Strong organizational and multitasking abilities.
• Excellent attention to detail and accuracy.
• Effective problem-solving and decision-making skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively across departments.
• Customer-focused mindset with strong relationship-building skills.
• Ability to manage multiple priorities and meet tight deadlines.
• Demonstrates accountability, initiative, and sound judgment.
• Commitment to safety, quality, and continuous improvement.
• Strong negotiation, vendor management, and relationship management skills.
• Ability to assess logistics provider performance and identify opportunities for cost savings and service improvements.

Working Conditions

• Frequent use of computers, spreadsheets, databases, and planning tools.
• Visits to production areas may be required.
• Safety shoes are required when entering production areas.

Additional Requirements

• Must successfully complete Transportation of Dangerous Goods (TDG) Training.
• Must be eligible to obtain and maintain Transport Canada security clearance.

Responsibilities

Transportation & Logistics

• Manage end-to-end domestic and international logistics operations, including inbound materials, outbound finished goods, and intercompany shipments, ensuring on-time delivery and compliance with customer and regulatory requirements.
• Own relationships with carriers, freight forwarders, customs brokers, and logistics service providers, ensuring high service levels and reliable transportation solutions.
• Monitor and track shipments to ensure delivery commitments and customer expectations are met.
• Investigate and resolve shipping issues, delays, discrepancies, and freight claims.
• Obtain transportation quotes and evaluate shipping options to support cost-effective decision-making.
• Collaborate with Customer Service, Operations, and Sales teams to develop shipping solutions that meet customer requirements.
• Negotiate transportation rates, service agreements, and logistics arrangements to optimize cost, service, and operational efficiency.
• Monitor provider performance, address service issues, and maintain qualified alternative logistics providers to support business continuity and risk mitigation.

Customs & Trade Compliance

• Manage end-to-end customs documentation, including HTS classification, commercial invoices, and country-of-origin certificates to eliminate border delays.
• Maintain strict adherence to international trade laws, customs regulations, and global trade compliance programs.
• Manage customs clearance activities and ensure all documentation is accurate and complete.
• Ensure compliance with customs regulations, international trade requirements, transportation legislation, and company policies.
• Act as the primary liaison with customs brokers and regulatory agencies to facilitate efficient cross-border movement of goods.
• Maintain comprehensive transportation and import/export records, ensuring documentation accuracy, regulatory compliance, and audit readiness.

Continuous Improvement and Risk Mitigation

• Conduct regular internal freight audits and compliance checks, reducing customs penalties and clearing backlog risks.
• Identify opportunities to improve transportation processes, documentation accuracy, and operational efficiency.
• Support ISO requirements, continuous improvement initiatives, and departmental objectives.
• Contribute to KPI achievement, on-time delivery performance, and overall customer satisfaction.