Senior Liability Examiner - Anywhere in Canada

SCM Services d’assurances; Toronto; Hybrid; CAD 67,000 - 93,000; Full time

Benefits offered by this job

Remote work opportunities

Hybrid work model

RRSP with 2% match

Training and career development

Employee referrals

Job summary

ClaimsPro LP - International Programs Group seeks a Senior Liability Examiner for a hybrid role based anywhere in Canada. The role handles moderate to complex property claims, with responsibilities spanning reporting, directing adjusters, settlements, and fiduciary payments.

The successful candidate will bring 3–7 years of relevant claims experience, licensing, and exposure to Lloyd’s market, contributing to a high-performing team.

Qualifications

• Strong technical skills, a solid planner and organizer who can understand key issues and provide solid solutions.
• Experience delivering claims adjusting and/or examining work is preferred.
• LICENSING and CIP credentials are assets; Lloyd’s market exposure is a plus.

Responsibilities

• Moderate to intermediate complex property claims.
• Produce reports with guidance from Manager.
• Direct Field Adjusters on task assignments and investigations.
• Settle claims directly with Insureds or their representatives.
• Administer claims payments/settlements through trust accounts.
• Liaise with stakeholders to ensure client needs are met.
• Report back to the syndicate or self-insured according to guidelines.

Skills

Claims adjusting

Attention to detail

Professional communication

Team collaboration

Education

Post-secondary education

CIP courses

CIP designation in progress

Independent adjusting license

Job description

Company:

ClaimsPro LP - International Programs Group

Senior Liability Examiner - Anywhere in Canada

Compensation range: $67,200.00 - $93,300.00 annually

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We have an existing opportunity to add a full-time Senior Liability Examiner to our growing team! This is a HYBRID based position and is available anywhere in Canada

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Role Responsibilities

• Examinemoderate tointermediate complex propertyclaims
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Settle claims directly withInsureds or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure clients’ needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towardsCIP designation
• Your ability to hold an independent adjusting license
• Your 3-7 years’ experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd’s market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

What We Offer

• Competitive pay – $67,200 - $93,300 CAD per year - Compensation is commensurate with experience, qualifications, and internal equity

• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

• Work-Life Balance

• Remote and Hybrid Work Opportunities

• E-flex Benefits Program

• Wellness Programs

• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees

• Training and Career Development Opportunities

• Employee Referral Bonuses

• Employee Recognition Program

• Employee Perks (access to vendor discount programs)

• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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