Senior, Leisure Travel Agent

SmartRecruiters, Inc.; Oshawa; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Travel training

Commission guarantees

Flight passes

Standby passes

Medical and dental

RRSP matching

Stock purchase program

Job summary

Transat is seeking a Travel Advisor to deliver personalized travel planning and build lasting client relationships, supporting sales and revenue goals. You will assist clients in creating memorable itineraries and advise on options from our partners.

Working closely with the Sales Manager, you will meet monthly targets, promote new travel business, and use Apollo and Sirev to assemble complex packages for diverse destinations, while adapting to client needs in dynamic situations.

Qualifications

• Minimum 2 years sales experience in retail; travel industry experience preferred.
• Must hold a valid TICO certificate in Ontario and OPC certificate in Quebec.
• Outgoing and energetic with networking and social media skills.
• Advanced communication skills and ability to influence through sales techniques.
• Organized to manage travel needs pre-, in-destination, and post-travel.
• Tech savvy and quick to learn new software.

Responsibilities

• Meet established monthly and yearly sales and revenue targets.
• Advise clients on travel options offered by partners.
• Network and promote new travel business and grow repeat client base.
• Source solutions quickly using all tools available.
• Sell travel packages and prepare complex itineraries using Apollo and Sirev.
• Be adaptable to changing client needs and circumstances.

Skills

Sales experience

Outgoing personality

Communication skills

Tech savvy

Flexible schedule

Networking skills

Education

TICO certificate (Ontario)

OPC certificate (Quebec)

Tools

Apollo

Sirev

Job description

• Contract Type: Permanent - Full Time
• Job Category: Non-Unionized
• Compensation: CAD 21 - CAD 23 - hourly

Company Description

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.

The benefits we have to offer you:

• Paid travel professional and industry training.
• Commission guarantees along with an unlimited earning potential.
• Earn confirmed passes on Air Transat flights.
• Unlimited standby passes on Air Transat and our partners.
• Flexible Medical and Dental benefits to suit you and your family’s needs.
• RRSP contributions with a % matched by the company.
• Option to participate in a Stock Purchase Program.

Job Description

Mission of the Role

In collaboration with the Sales Manager, the Travel Advisor is responsible for providing exceptional travel planning services, building strong client relationships, and contributing to the achievement of sales and revenue objectives. The person in this role helps clients create memorable travel experiences while delivering personalized advice and solutions.

Here are the activities that will fill your day:

• Meet established monthly and yearly sales and revenue targets.
• Advising clients on travel options offered by our various partners.
• Network and promote new travel business and grow your repeat client base.
• Quickly determine specific client needs and source solutions using all tools available.
• Sell travel packages in all product categories including the preparation of complex itineraries using various booking platforms (Apollo; Sirev).
• Be alert to changing trends; customer needs and be able to adapt the services to the client’s needs even when difficult circumstances arise.

Qualifications

What You Will Be Doing

• Minimum of 2 years sales experience within a retail environment;Travel Industry Experience preferred.
• MUST hold a valid TICO certificate in Ontario and OPC certificate in Quebec.
• Are outgoing and energetic in nature with expert networking and social media skills.
• Advanced communication skills combined with the ability to influence through effective sales and prospecting techniques.
• Organized to manage our clients travel needs pre-travel, in destination and post travel.
• Tech savvy and able to learn new software quickly.
• Demonstrated flexibility in work schedule, available to work outside of normal business hours to attend trade shows, and business events or to complete any agreed upon task.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.