Senior Legal Office Operations Leader

Cartel Inc.; Canada; Remote; CAD 72,000 - 120,000; Full time

Job summary

Cartel Inc. is seeking a seasoned Legal Office Manager to serve as the heartbeat of its legal team. The right candidate has at least five years of legal office experience and excels at juggling details, solving problems proactively, and supporting leaders and colleagues.

This role offers a competitive salary up to 120K CAD, excellent benefits, and a collaborative culture. You will oversee daily operations, manage vendors and records, coordinate onboarding, CPD, meetings, and events, while

Qualifications

• 5+ years of experience in office administration or operations, preferably in a legal environment.
• Strong organizational, time-management, and problem-solving skills.
• Proven leadership and communication skills with experience supporting administrative teams.
• Proficiency with Microsoft Office, legal software, and technology systems.
• Professionalism, discretion, confidentiality, and knowledge of legal administrative requirements.

Responsibilities

• Oversee day-to-day office operations to ensure efficient workflows.
• Manage office supplies, equipment, vendors, service contracts, renewals, and related costs.
• Maintain organized physical and electronic filing systems in compliance with Law Society record-keeping and confidentiality requirements.
• Support accounts payable, including invoice processing and coordination with accounting.
• Serve as the primary liaison with IT providers and legal software vendors, coordinating troubleshooting, upgrades, and ongoing support.
• Coordinate onboarding logistics, including workstations, system access, email, and legal software.
• Coordinate internal CPD sessions, staff meetings, training, memberships, subscriptions, and professional affiliations.
• Oversee reception and records functions, ensuring a professional, welcoming, and client-focused environment.
• Maintain consistent client service standards and handle sensitive or escalated inquiries with discretion and confidentiality.
• Coordinate meeting rooms, client appointments, and internal and external firm events.
• Provide guidance and support to administrative staff, promoting collaboration, accountability, and best practices.
• Assist partners and firm management with operational, administrative, strategic, and special projects.
• Contribute to continuous improvement of office procedures, workflows, and administrative systems.

Skills

Organizational skills

Leadership

Communication

Problem-solving

Time management

Tools

Microsoft Office

Legal software

IT coordination

Job description

Cartel Inc. is seeking a seasoned Legal Office Manager to serve as the heartbeat of its legal team. The right candidate has at least five years of legal office experience and excels at juggling details, solving problems proactively, and supporting leaders and colleagues.

This role offers a competitive salary up to 120K CAD, excellent benefits, and a collaborative culture. You will oversee daily operations, manage vendors and records, coordinate onboarding, CPD, meetings, and events, while