Senior Learning and Development Specialist

Reena; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading organization in Ontario seeks a Senior Learning and Development Specialist to enhance staff training and development. This role involves coordinating training programs, managing the Learning Management System, and collaborating with various stakeholders to ensure compliance and best practices in training. The ideal candidate will have a strong background in L&D, excellent facilitation skills, and a commitment to diversity and inclusion.

Qualifications

• 3-5 years of L&D experience, especially in training and adult learning.
• Experience in developmental services sector.

Responsibilities

• Coordinate and implement L&D functions to support staff and student development.
• Manage training registration and facilitate accommodation requests.
• Develop and review training programs and materials.

Skills

Facilitation

Relationship Management

Technical Support

Education

University degree in social services

Certificate in Adult Education

Tools

Microsoft Office

LMS 365

Articulate 360

Job description

The Senior Learning and Development (L&D) Specialist, as part of a team, is responsible for coordinating and implementing the functions of the L&D Department to support continuous staff and student development, ensuring compliance with legislative requirements and training best practices. The role involves collaborating with the L&D manager and subject matter experts to research, develop, update, and deliver dynamic training courses internally and externally.

The Senior L&D Specialist also manages training registration, facilitates accommodation requests, designs learning plans for staff improvement, guides supervisors in course delivery, and instructs various courses/workshops. Responsibilities include overseeing, maintaining, and updating the Reena Learning Management System, maintaining relationships with training partners, and serving as the first escalation point for L&D team members.

Reena is dedicated to promoting diversity, equity, and inclusion, engaging with diverse communities to make programs accessible and impactful, thereby strengthening our mission.

Key Responsibilities :

1. Training Facilitation and Coordination
   • Train the trainer to enhance facilitation skills and tech use.
   • Instruct assigned courses and act as a reference for L&D programs.
   • Lead course meetings, contribute to planning, present at conferences, host webinars, and provide orientation/support to students.
   • Match needs with support services, ensure IPAC measures, and advise instructors on content.
   • Coordinate event planning, registration, and certification processes, maintain LMS structure, and perform cross-functional activities.
2. Program Development
   • Contribute to departmental planning, develop and review programs, and maintain L&D presence in meetings.
   • Collaborate with supervisors and teams, research L&D trends, and liaise with external agencies.
   • Work with subject matter experts to create and update training materials, support LMS administration, and develop e-learning content.
   • Investigate cost-saving opportunities, manage invoices and petty cash, and ensure smooth online payment transactions.
3. Additional Senior Specialist Responsibilities
   • Act as backup to the department manager, lead content creation, collaborate on training needs, and maintain departmental web presence.

Qualifications :

• University degree in social services, organization development, human resources, or related field.
• Certificate/Diploma in Adult Education.
• 3-5 years of L&D experience, especially in training and adult learning.
• Experience in developmental services sector.
• Proficiency in Microsoft Office, LMS 365, Articulate 360, and online platforms.
• Facilitation and blended learning experience, including e-learning tools and web-based learning.
• Additional certificates (e.g., First Aid & CPR) are assets.
• Trainer certification and willingness to learn new skills.
• Strong relationship management and technical support skills.

Note: All candidates must comply with vaccination policies and accommodations per Ontario Human Rights Code and AODA standards.