Senior Key Account Manager & AI Trainer (Remote)

YO IT Consulting; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

YO IT Consulting is seeking a Senior Account Manager to work remotely and oversee complex account management for high-value customers. The ideal candidate will have over 3 years of experience in account management, customer success, and strategic client management.

Responsibilities include evaluating AI-generated content for account management, managing renewals and expansions, and supporting client communication strategies. A Bachelor's degree is preferred.

Qualifications

• 3+ years of experience in account management or related roles.
• Hands-on experience managing high-value customer accounts.
• Deep knowledge of strategic account planning and customer lifecycle management.

Responsibilities

• Evaluate AI-generated responses for account management accuracy.
• Challenge models with account management scenarios.
• Review and refine AI-generated prompts and responses.
• Provide feedback to improve AI reasoning in client management.

Skills

Account management

Stakeholder management

Strategic communication

Client relationship building

Enterprise relationship management

Education

Bachelor’s degree in business, marketing, communications, management, or related field

Job description

YO IT Consulting is seeking a Senior Account Manager to work remotely and oversee complex account management for high-value customers. The ideal candidate will have over 3 years of experience in account management, customer success, and strategic client management.

Responsibilities include evaluating AI-generated content for account management, managing renewals and expansions, and supporting client communication strategies. A Bachelor's degree is preferred.