Scrum Master

TechAlliance of Southwestern Ontario, London Economic Development Corporation; London; On-site; CAD 80,400 - 130,400; Full time

Benefits offered by this job

Career development

Health & wellness benefits

Time off and volunteering

Pension and financial security

Employee recognition

Job summary

Canada Life in London, ON is seeking a Scrum Master to lead Agile delivery in the Business PMO, Delivery Optimization division. You will coach teams, remove impediments, and foster a trusting, safe environment to drive excellent results.

Reporting to the Director of Delivery Optimization, you will enable effective collaboration with Product Owners and stakeholders, guided by data and flow-based delivery practices. This hybrid role is based in London, Ontario.

Qualifications

• 3+ years of experience as a Scrum Master or Kanban professional.
• Solid knowledge of Agile, Scrum and Kanban methodologies.
• Certifications: PSM/CSM; advanced-level certifications preferred.
• Reliability Status Security Clearance required.
• Strong communication skills and ability to influence stakeholders.

Responsibilities

• Organize and guide the team on Scrum, Kanban and agile practices.
• Coach the team on Scrum events and backlog refinement to maximize value.
• Collaborate with the Product Owner on Product Goal, Backlog and Sprint Goals.
• Facilitate removal of impediments and protect the team from external interruptions.
• Foster collaboration and cross-training across team members.
• Guide others outside the team on effective interactions with the team.
• Maintain transparency with data on work item age, throughput, and cycle time.
• Promote self-organization and continuous improvement within the team.
• Hands-on with JIRA and Confluence to keep boards updated.

Skills

Agile coaching

Scrum

Kanban

Stakeholder communication

Team facilitation

Security clearance

Tools

JIRA

Confluence

Job description

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We are looking for aScrum Master within the Business PMO, Delivery Optimization division.

Reporting to the Director of Delivery Optimization, you will employ servant leadership to coach, mentor and support the team in Agile product/project development and delivery optimization methods. You will coach the team in defining efficient and effective ways of working and enable the team in the removal of impediments. You will support transparency through clear communication and help foster collaboration and understanding between the Product Owner and the team. Additionally, as a Scrum Master you will be coaching team members on continuous process improvements and goals, focusing on the achievement of excellent results whilst building and nurturing a trusting and safe environment.

What you will do

• Organize and guide the team on how to use Scrum, Kanban and other Agile practices and approaches
• Coach the team on effective use of Scrum Events and other collaborative team working sessions including Sprint Planning, Daily Scrum, Sprint Review, Retrospective, backlog refinement, work item selection, ensuring alignment with flow-based delivery practices
• Collaborate with and support the Product Owner in developing the Product Goal, Product Backlog, and Sprint Goals, ensuring backlog refinement aligns with maximizing product value.
• Facilitate the removal of impediments and coach the team in maintaining focus by managing external interferences
• Foster collaboration across team members, encouraging cross-training and mutual support
• Guide and coach those outside the teams to understand which interactions with the team are helpful and which are not
• Keep the team organized and on track via data analysis and reporting – working item age, throughput, cycle time, work in progress etc. to ensure transparency and awareness amongst the team practitioners
• Foster self-organization and growth within the team
• Reinforce an Agile mindset - continuous Improvement in teams through conversations, coaching, and role-playing exercises
• Hands on with JIRA and Confluence to ensure board(s) and cards are appropriately updated

What you will bring

• 3+ years of experience as a Scrum Master or Kanban Professional, during which you coached teams on Agile practices and optimizing value delivery
• Demonstrated ability to promote innovative thinking and self-improvement within the team
• Proven knowledge of Agile, Scrum, Kanban, scaling or hybrid methods to guide and optimize the way the team works with maximum efficiency & effectiveness
• Experience with technology product management and delivery an asset
• Strong communication skills with the ability to communicate complex messages and teach new concepts
• Bring a high-energy and passionate outlook to the job and can influence those around her/him
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace
• Certifications: The ideal candidate will hold a recognized Scrum Master certification such as PSM (Professional Scrum Master) or CSM (Certified ScrumMaster). Preference will be given to those with advanced-level certifications, including PSM II/III, A-CSM, CSP-SM, SAFe Advanced Scrum Master, or ICP-ACC. Certifications in Kanban (e.g., PK I (Professional Kanban), KMP (Kanban Management Professional)) are also highly valued.
• Reliability Status Security Clearance– this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

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The base salary for this position is between $80,400 - $130,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Requisition ID: 6544

Category: Digital Technology

Location:
London, ON, CA Toronto, ON, CA

Date: Jul 17, 2026

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