Senior IT Operations & Infrastructure Lead

Sifton Properties Limited; London; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Growth and development programs

Employee events and recognition

Referral program

Donation matching

Job summary

Sifton Properties Limited is seeking a Senior IT Operations Specialist to oversee the reliability, security, and performance of the organization’s technology environment across on-premises, cloud, and remote sites.

You will manage a portfolio of infrastructure, work with stakeholders and service providers, and act as a senior escalation point for complex issues, ensuring services remain secure and aligned with operations.

Qualifications

• Post-secondary education in information technology, computer science, systems administration, or a related discipline, or an equivalent combination of education and experience.
• Five or more years of progressively responsible experience in IT infrastructure, systems administration, enterprise applications, or technology operations.
• Strong working knowledge of Microsoft 365 administration and identity services.
• Experience with on-premises and cloud-based server infrastructure, virtualization, storage, backup, and recovery technologies.
• Strong knowledge of wired and wireless networking, firewalls, virtual private networks, and internet connectivity.
• Practical experience with cybersecurity monitoring, endpoint protection, vulnerability remediation, access controls, and incident response.
• Experience developing, maintaining, or testing disaster recovery plans.

Responsibilities

• Manage a broad portfolio of business-critical infrastructure, enterprise platforms, and supporting technology solutions.
• Work closely with internal stakeholders, external service providers and front-line support
• Ensure that technology services remain secure, available, well maintained and aligned with operational requirements
• Investigate and resolve day-to-day technology incidents affecting infrastructure, platforms, connectivity, security, or business applications.
• Act as a senior escalation point for complex issues that cannot be resolved by front-line support.
• Plan, provision, configure, maintain and monitor server infrastructure across on-premises, cloud and remote-site environments.
• Administer, monitor, and maintain cybersecurity solutions used to protect systems, users, data, devices, and networks.

Skills

Microsoft 365 administration

Identity services

Cybersecurity monitoring

Incident response

Networking knowledge

Education

Bachelor’s degree in IT or related field

Tools

Server virtualization

Cloud and on-premises server infra

Backup & recovery technologies

Firewalls & VPNs

Job description

Sifton Properties Limited is seeking a Senior IT Operations Specialist to oversee the reliability, security, and performance of the organization’s technology environment across on-premises, cloud, and remote sites.

You will manage a portfolio of infrastructure, work with stakeholders and service providers, and act as a senior escalation point for complex issues, ensuring services remain secure and aligned with operations.