IT Infrastructure & Security Operations Manager

Explore Edmonton; Edmonton; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible benefits including health, RX

Health Care Spending Account

Mental Health-On-Demand with access to

EDI Flex Days

RRSP matching

Educational assistance

Employee perks and discounts

Job summary

Explore Edmonton is seeking a Manager, Technology Operations to oversee planning, deployment, and lifecycle management of our IT infrastructure, networks, and security. You will lead a team, coordinate with stakeholders, and drive reliable, secure technology services for internal and client-facing needs.

You will manage on-premises and cloud environments (Azure/AWS), governance, and risk mitigation while guiding IT strategy in line with organizational goals.

Qualifications

• A post-secondary diploma or degree in Computer Science or a related field, or at least five years of IT infrastructure experience.
• CISSP, Microsoft Azure Administrator (AZ-104), or JNCIA-Junos are assets but not required.
• 5+ years of experience managing complex technology infrastructure environments and delivery models.
• 3+ years of experience delivering technology services with cross-functional stakeholders.
• Proven leadership experience managing in-person and virtual teams.
• Knowledge of modern security architectures and governance models (CASB, NAC, NIST).
• Familiarity with ITIL principles and incident management processes.

Responsibilities

• Lead planning, installation, delivery, maintenance, and upgrade of enterprise technology, infrastructure, and networks.
• Oversee on-premises, cloud, and third-party infrastructure and connectivity.
• Manage assets and licences, including CMDB and related financial processes.
• Supervise service desk, vendor performance, and ticket-based requests/incidents.
• Develop enterprise infrastructure architecture plans and security controls.
• Drive risk management and disaster recovery practices for IT assets.
• Collaborate with business areas across the full solution lifecycle.

Skills

IT infrastructure management

Leadership

Stakeholder management

Azure & AWS knowledge

Cybersecurity awareness

ITIL principles

Communication skills

Project coordination

Education

Post-secondary diploma or degree in Computer Science or related field

Tools

M365

Azure

AWS

Job description

Explore Edmonton is seeking a Manager, Technology Operations to oversee planning, deployment, and lifecycle management of our IT infrastructure, networks, and security. You will lead a team, coordinate with stakeholders, and drive reliable, secure technology services for internal and client-facing needs.

You will manage on-premises and cloud environments (Azure/AWS), governance, and risk mitigation while guiding IT strategy in line with organizational goals.