Senior IT Infrastructure Specialist - Regional IT & Support

Michael Page International (Canada); Canada; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Fixed bonus

Provident fund

Insurance coverage

Job summary

Michael Page International (Canada) is actively seeking an experienced IT Infrastructure professional to deliver 1st line support for hardware, software, networking and end-user devices in a multinational environment in Canada.

You will install, configure, maintain and troubleshoot IT equipment, coordinate with regional and global teams, manage assets, and ensure secure backups and recovery processes while maintaining documentation and compliance.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• Minimum 5 years in IT infrastructure, systems administration, or technical support.
• Strong knowledge of Microsoft technologies and enterprise IT environments.
• Experience supporting servers, virtualization platforms, and network infrastructure.
• Good communication in Thai and English.
• Ability to work independently and with cross-functional teams.

Responsibilities

• Provide 1st level IT support for hardware, software, network, printers, and end-user devices.
• Install, configure, maintain, and troubleshoot IT equipment and applications.
• Support users with daily IT issues and ensure smooth business operations.
• Coordinate with regional and global IT teams on projects and technical initiatives.
• Manage IT assets, including computers, servers, and network equipment.
• Maintain IT inventory, infrastructure documentation, and network diagrams.
• Monitor and maintain server room and IT infrastructure performance.
• Support IT procurement and ensure alignment with company standards.
• Administer business systems, user access, backups, and recovery processes.
• Perform system maintenance, upgrades, and routine health checks.Support change management, documentation, and compliance activities.
• Ensure systems are secure, reliable, and properly documented.
• Support audits, business continuity, and disaster recovery activities.
• Work closely with business users and external vendors to resolve technical issues.
• Participate in continuous improvement initiatives to enhance IT services and processes.

Education

Bachelor's degree in Computer Science / Information Technology / Engineering

Tools

Servers

Virtualization platforms

Network infrastructure

Job description

Michael Page International (Canada) is actively seeking an experienced IT Infrastructure professional to deliver 1st line support for hardware, software, networking and end-user devices in a multinational environment in Canada.

You will install, configure, maintain and troubleshoot IT equipment, coordinate with regional and global teams, manage assets, and ensure secure backups and recovery processes while maintaining documentation and compliance.