Senior IT Infrastructure Specialist

Irving Oil; New Brunswick; On-site; CAD 78,000 - 105,000; Full time

Benefits offered by this job

Annual bonus plan

Pension plan

Parking allowance

Fitness facility

Onsite nurse

Café on site

Wellness allowance

Job summary

Irving Oil in New Brunswick seeks a Senior IT Infrastructure Specialist to oversee the design, maintenance, and integrity of the company's network infrastructure, including switches, routers, wireless, security devices, and telephony systems.

The role collaborates with vendors and internal IT teams to ensure reliability, performance, and security, with after-hours and shift flexibility as needed.

Qualifications

• Bachelor's degree in IT/CS with 8+ years in enterprise networks.
• Hands-on experience with LAN/WAN, firewalls, VPNs, and Cisco equipment.
• Knowledge of security standards and monitoring tools (SolarWinds, Wireshark) and ITIL assets.

Responsibilities

• Implement, troubleshoot, and support network devices including switches, routers, access points, and other network devices.
• Monitor availability of critical business systems and report on performance and service stability.
• Mitigate security threats and oversee vendor implementations for new infrastructure.
• Coordinate after-hours maintenance and work with vendors/internal teams to ensure integration across technologies.

Skills

Analytical thinking

Proactive problem solving

Prioritization under pressure

Communication

Customer service

Education

Bachelor's degree in IT/CS

Tools

SolarWinds

Wireshark

Cisco equipment

Job description

As a Senior IT Infrastructure Specialist, you will oversee the maintenance, design, and integrity of Irving Oil's network infrastructure, including connectivity, security devices, and telephony systems. Your goal will be to ensure seamless operation and integration of networking systems through collaboration with vendors and internal IT teams. Your success will be defined by the reliability, performance, and security of the company's network environment.
Please note that this position will require occasional shift flexibility and after-hours work.

What We Offer

• Work Environment – Work onsite in our beautiful home office building with access to a fitness facility, onsite nurse, and a café
• Competitive Compensation – Includes an annual bonus plan, pension plan, and parking allowance
• Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs
• Paid Vacation – There is an annual option to purchase additional vacation, too
• Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation-matching program

Your Responsibilities

• Working with our teams to implement, troubleshoot, and support network devices including switches, routers, access points, and other network devices
• Working with our various teams; monitor, analyze, and report on availability of critical business systems including performance and service stability
• Ensuring that network performance is monitored for bottlenecks, connectivity, capacity, and utilization
• Technical escalation point: working with vendors to troubleshoot any concerns or activities related to the network and quickly determine resolution of technical issues impacting customers both external and internal
• Working with the security team to proactively mitigate any security threats and /or network attacks and responsible to oversee vendors during the installation, configuration, and integration of new infrastructure, for example - routers and switches
• Working with our vendors and internal IT teams to manage hardware and software implementation to ensure they integrate effectively with other technologies through careful analysis of current system environment
• Prepare status and activity metrics to track delivery of IT services, planned and unplanned system outages, other key IT performance metrics and manage testing, debugging, analyze performance, and document technology components
• Work with various stakeholders to accomplish IT based projects and also working with vendors and other external service providers to ensure hardware and software standards for network, servers, databases, wireless technology, file & print services are being met
• Provide after-hours support if required and ensuring that after hours maintenance windows are properly coordinated to all stakeholders

Your Skills

• Strong analytical approach with a proven ability to quickly identify and resolve issues
• Proactive in identifying possible issues and putting actions in place to prevent issues
• Ability to navigate a fast-paced, ever-changing environment that operates under tight deadlines and an ability to set priorities based on business and stakeholder needs
• Communicates complex ideas clearly to diverse audiences
• Focused on building positive, service-driven client relationships

Your Experience

• Bachelor’s degree in Computer Science, IT, or a related field, with 8+ years of IT experience including 5+ years supporting and implementing enterprise-level networks
• Proven expertise in complex networking systems and technologies including LAN/WAN, firewalls, VPNs, wireless networks, and cloud platforms like Azure; hands-on experience with Cisco and telecom products
• Familiarity with security protocols, compliance standards, and monitoring tools (e.g., SolarWinds, Wireshark); certifications such as CCNA, Fortinet, F5, and ITIL are considered assets

Job Requirements - Work Experience

Information Technology

Job Requirements - Education

• Bachelors: Information Technology

The expected salary range for this position is $78,048 - $105,365. Placement within the range will be based on relevant experience, qualifications and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.