Senior Investigator - Banking & Investments (Hybrid)

OBSI - Ombudsman for Banking Services and Investments; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive base pay

Variable incentive programs

Comprehensive group benefits

Pension program

Career progression opportunities

Job summary

A national financial ombudsman organization is seeking a Senior Investigator in Toronto to lead investigations and resolve complaints related to banking and investment issues. This hybrid position offers flexible work arrangements. The ideal candidate will possess significant experience in investigations and dispute resolution, with strong industry knowledge and independent judgement. Bilingual candidates will have an advantage. The role offers competitive compensation and a dedicated commitment to employee development.

Qualifications

• Experience in managing moderate to high caseloads.
• Strong analytical and independent judgement skills.

Responsibilities

• Conduct objective investigations and resolve complaints.
• Handle banking and investment cases of varying complexity.

Skills

Investigations experience

Dispute resolution

Knowledge of banking and investment industries

Bilingualism in French and English

Job description

A national financial ombudsman organization is seeking a Senior Investigator in Toronto to lead investigations and resolve complaints related to banking and investment issues. This hybrid position offers flexible work arrangements. The ideal candidate will possess significant experience in investigations and dispute resolution, with strong industry knowledge and independent judgement. Bilingual candidates will have an advantage. The role offers competitive compensation and a dedicated commitment to employee development.