Senior Integration Program Manager

SOCAN - Society of Composers, Authors and Music Publishers of Canada; Toronto; Hybrid; CAD 122,000 - 150,000; Full time

Benefits offered by this job

35-hour workweek

SOCAN fitness facility

Inclusive and collaborative work env

Job summary

SOCAN is hiring a Senior Integration Program Manager in Toronto, ON for a multi-year integration initiative. You will coordinate across Technology, Operations, Finance, and HR to ensure systems implementation, data migration, and a smooth transition while preserving critical member services for SOCAN and its partner organization.

The role demands leadership of cross-functional teams, strong governance, change management, and phased planning for Phase 2.

Qualifications

• 10+ years leading complex programs and integrations.
• Experience leading merger, acquisition, integration, or major organizational transformations.
• Strong facilitation, negotiation, conflict resolution, and stakeholder management skills.
• Experience working with senior executives, steering committees, external partners, consultants, and vendors.
• Excellent research and problem-solving skills.

Responsibilities

• Own the overall integration roadmap, governance framework, master plan, critical path, risk register, dependency map, and executive reporting.
• Lead the Operations workstream and coordinate across Technology, Finance, HR, and other workstreams.
• Manage cross-workstream dependencies to minimize risk and conflicts.
• Oversee system implementations, data migrations, testing, cutover planning, and readiness.
• Build trust and partner with leaders to support communications, training, and adoption.

Skills

Bilingual English and French

Time management

Problem solving

Attention to detail

Education

University degree in Business, Operations, IT, Finance, HR, or related field

PMP certification

Prosci/Agile/Scrum/Lean/Six Sigma certifications

Tools

Microsoft Office Suite

Job description

We're Hiring!

Senior Integration Program Manager

Toronto, ON

www.socan.com

POSITION TYPE: Full Time | 12-month Contract

PAY RANGE: $121,600 - $150,000

REASON FOR HIRING: New role

WORK MODEL: Hybrid

LANGUAGE: English, French is an asset

LOCATION: Toronto, ON

WHO WE ARE

SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM

SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN's commitment to Inclusion & Anti-Racism.

WHY WORK WITH US?

• Make a difference by supporting and collaborating with a vibrant and creative community
• Enjoy many options for workplace flexibility and work-life balance
• Get involved in the rapidly changing creative space
• Advocate for and empower the creative community
• Together, we'll help music creators earn more income and make a living

WHAT WE OFFER

• 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
• Access to SOCAN fitness facility
• Inclusive and collaborative working environment

ABOUT THE ROLE

The Senior Integration Program Manager is accountable for planning, coordinating, governance, and execution of a multi-year business integration program following an acquisition. Acting on behalf of the COO and Executive Steering Committee, the role serves as the central integration leader across Technology, Operations, Finance, Human Resources, and other functional workstreams. The primary objective is the successful systems implementation, data migration, and execution of operational transition activities while protecting business continuity and critical member-facing services for both SOCAN and the acquired organization. The role will also lead planning and readiness activities for Phase 2, which may include systems, process, data, organizational, and operating model integration.

WHAT YOU’LL DO / KEY RESPONSIBILITIES

• Ensure integration activities do not negatively impact royalty processing, distributions, licensing operations, financial reporting, payroll, or other critical business functions.
• Own the overall integration roadmap, governance framework, master plan, critical path, risk register, dependency map, and executive reporting.
• Serve as the primary bridge between workstream teams and the Executive Steering Committee.
• Lead the Operations workstream directly while coordinating execution across Technology, Finance, HR, and other workstreams.
• Manage and coordinate workstream project managers/coordinators and leads, ensuring alignment of priorities, resources, timelines, and deliverables.
• Actively manage cross-workstream dependencies and sequencing to minimize operational risk and implementation conflicts.
• Oversee planning and execution of system implementations, data migrations, testing, cutover planning, stabilization activities, and operational readiness assessments.
• Maintain rigorous scope management and change control disciplines.
• Monitor integration synergies, benefits realization, efficiency gains, and cost reduction opportunities.
• Act as a neutral facilitator and problem solver when competing priorities or legacy practices create barriers to progress.
• Identify, assess, and proactively mitigate integration risks and advance significant issues.
• Partner with HR, Communications & Marketing, and other business leaders to support communications, stakeholder engagement, readiness, training, and adoption activities.
• Build trust across both organizations while constructively challenging assumptions and maintaining focus on outcomes.
• Lead Phase 2 planning activities, integration sequencing, readiness assessments, and implementation preparation, including facilitation of the development of future-state operating model, organizational, governance, process, and technology recommendations by workstream leaders; challenge assumptions, provide integration insight, surface interdependencies, and ensure recommendations are coordinated across functions.

WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE

• Bilingual English and French an asset
• Excellent research and problem-solving skills, with a strong attention to detail
• Minimum of 1 year of experience in a high volume data environment
• Computer literacy and advanced knowledge of Microsoft Office Suite, (Word, Excel, etc.)
• Financial competence/literacy.
• Strong time management skills to meet deadlines and ability to multi-task.
• Copyright/Rights Management experience an asset.
• Knowledge of existing SOCAN distribution workflows an asset.
• Knowledge of repertoire, copyright, and share splits an asset

KNOWLEDGE, SKILLS & QUALIFICATIONS

• University degree in Business, Operations, Information Technology, Finance, HR, or related field.
• PMP designation strongly preferred.
• Prosci, Agile, Scrum, Lean, Six Sigma, or equivalent certification is an asset.
• Experience within media, technology, financial services, membership, royalty administration, or complex service organizations would be an asset.
• 10+ years of progressive experience leading complex programs, transformations, integrations, or enterprise-wide initiatives.
• Demonstrated experience leading merger, acquisition, integration, carve-out, separation, or major organizational transformation initiatives.
• Strong operational leadership background with the ability to understand and connect business processes across multiple functions.
• Experience leading large-scale technology implementations, ERP implementations, system migrations, data migrations, and operational readiness activities.
• Advanced program and project management skills, including governance, critical path, dependency, and risk management, resource planning, budgeting, and executive reporting.
• Strong understanding of change management and experience leading organizational change in complex environments with a demonstrated ability to lead through influence rather than authority.
• Experience managing multiple project managers and cross-functional teams in a matrix environment.
• Ability to identify operational, financial, technology, people, and compliance risks and implement practical mitigation plans.
• Strong facilitation, negotiation, conflict resolution, and stakeholder management skills.
• Experience working with senior executives, steering committees, external partners, consultants, and vendors.
• Strong analytical, planning, problem-solving, and decision-making capabilities.

ATTRIBUTES

• Exceptional relationship builder and influencer.
• Calm and resilient under pressure.
• Highly organized with strong attention to detail.
• Action-oriented with exceptional follow-through.
• Strong business judgment andsystemsthinking.
• Pragmatic, adaptable, and outcomes focused.
• Strong change leadership mindset.

ACCESSIBILITY & ACCOMMODATION

SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at [e-mail] and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.

EQUAL EMPLOYMENT OPPORTUNITY

SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply