Senior IAM & Okta Security Specialist

Loblaw; Brampton; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Work Perks Program

On-site fitness facilities

Tuition reimbursement

Pension & Benefits

Paid vacation

Job summary

Loblaw Technology & Analytics is seeking a Senior Security Specialist, iDaaS, to bolster identity access across our enterprise. You will manage Okta, implement SSO/MFA, and ensure secure authentication for critical applications.

In this role, you will partner with security, engineering, and business teams to deliver reliable identity services, document processes, and drive continuous improvement in access controls. This is a Canada-wide, on-site opportunity based in Brampton.

Qualifications

• Strong hands-on experience administering, supporting, and maintaining Okta in a large enterprise environment.
• Proven ability to troubleshoot complex Okta incidents and authentication issues, perform root cause analysis, and implement effective solutions.
• Experience configuring and maintaining Okta workflows, authentication policies, access policies, application integrations, and platform configurations.
• Experience using GitHub to review, update, and manage code and configuration changes, including supporting operational fixes and enhancements through established code review and deployment processes.
• Strong hands-on experience implementing and supporting SSO and MFA solutions across enterprise applications.
• Strong understanding of identity and federation standards, including SAML, OIDC/OAuth, and related authentication protocols.
• Experience troubleshooting application integrations, authentication failures, user provisioning, access assignments, and connectivity issues.
• Knowledge of Okta user lifecycle management, Universal Directory, groups, application assignments, and identity governance concepts.
• Strong understanding of IAM security principles, authentication controls, conditional access, and identity security best practices.
• Strong analytical and problem-solving skills with the ability to translate technical issues into security, business, and operational risk.

Responsibilities

• Provide hands-on technical and operational support for Okta, ensuring platform stability, availability, and reliability.
• Troubleshoot complex Okta incidents and production issues, perform root cause analysis (RCA), and implement sustainable solutions to prevent recurring issues.
• Review, configure, and update Okta workflows, policies, configurations, and integrations to address operational requirements and improve platform performance.
• Design, implement, and support Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions for enterprise applications.
• Configure and troubleshoot application integrations using SAML, OIDC/OAuth, and related authentication and federation protocols.
• Support user lifecycle management, authentication policies, access policies, application assignments, and identity-related integrations within Okta.
• Support application onboarding, configuration changes, deployments, and platform upgrades while following established change and release management processes.
• Partner with application, security, engineering, infrastructure, and business teams to resolve technical issues and deliver secure and scalable identity solutions.
• Maintain technical documentation, SOPs, operational runbooks, and troubleshooting procedures while contributing to knowledge sharing and continuous improvement.

Skills

Okta administration

Incident troubleshooting

SSO / MFA

IAM security principles

Collaboration

Root cause analysis

Federation standards

Application integration

Documentation

GitHub

Tools

GitHub

Job description

Loblaw Technology & Analytics is seeking a Senior Security Specialist, iDaaS, to bolster identity access across our enterprise. You will manage Okta, implement SSO/MFA, and ensure secure authentication for critical applications.

In this role, you will partner with security, engineering, and business teams to deliver reliable identity services, document processes, and drive continuous improvement in access controls. This is a Canada-wide, on-site opportunity based in Brampton.