Senior HR Initiatives Specialist

RBC; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

RBC in Toronto, Ontario is seeking a Senior HR Initiatives Specialist to drive operational efficiency and continuous improvement across HR Operations. You will analyze, design and implement optimized business processes in collaboration with cross-functional teams to align with strategic objectives.

Key responsibilities include documenting processes, SOPs, business requirements, testing plans, and reporting; analyzing workflows to identify root causes and opportunities; facilitating workshops

Qualifications

• 3+ years of experience in business process analysis.
• Excellent analytical and problem solving skills with a keen eye for detail.
• Excellent communication and presentation skills.
• Experience using data and metrics to determine and drive opportunities for improvement as well as telling a story.

Responsibilities

• Create and maintain comprehensive documentation including flowcharts, standard operating procedures, business requirements, business case, testing plans, project status updates and relevant reporting.
• Analyze HR operational processes and workflows to identify root cause and areas for improvements, optimization and automation
• Facilitate workshops and interviews with stakeholders and subject matter experts to gather requirements and understand root causes.
• Support the design of new processes while collaborating with senior members of the team, as well as Technology and Digital Solutions teams.
• Monitor process performance metrics and KPIs to measure success and opportunities for further enhancements

Skills

Business Analysis

Business Processes

Change Management

Continuous Improvement

Detail-Oriented

Emerging Technologies

Internal Processes

Process Analysis

Project Delivery

Project Planning

Requirement Writing

Researching

Research Presentations

Root Cause Analysis

SOP Documentation

Stakeholder Influence

Technical Knowledge

Time Prioritization

Tools

Visio

Job description

What is the opportunity?

Join our dynamic team as a Senior HR Initiatives Specialist and play a critical role in driving operational efficiency and continuous improvement through supporting key initiatives across HR Operations. This is an exciting opportunity to work closely with cross-functional teams to analyze, design and implement optimized business processes that align with our strategic objectives.

Job Description

Join our dynamic team as a Senior HR Initiatives Specialist and play a critical role in driving operational efficiency and continuous improvement through supporting key initiatives across HR Operations. This is an exciting opportunity to work closely with cross-functional teams to analyze, design and implement optimized business processes that align with our strategic objectives.

What will you do?

• Create and maintain comprehensive documentation including flowcharts, standard operating procedures, business requirements, business case, testing plans, project status updates and relevant reporting.
• Analyze HR operational processes and workflows to identify root cause and areas for improvements, optimization and automation
• Facilitate workshops and interviews with stakeholders and subject matter experts to gather requirements and understand root causes.
• Support the design of new processes while collaborating with senior members of the team, as well as Technology and Digital Solutions teams.
• Monitor process performance metrics and KPIs to measure success and opportunities for further enhancements

What do you need to succeed?

Must-have

• 3+ years of experience in business process analysis
• Excellent analytical and problem solving skills with a keen eye for detail
• Excellent communication and presentation skills
• Experience using data and metrics to determine and drive opportunities for improvement as well as telling a story
• Proficient in process modeling tools (eg. Visio) and project documentation tools

Nice-to-have

• Experience in business change management, with a focus on innovative tool or techniques and digital adoption
• HR and business operations experience
• Certification in Lean Six Sigma or Agile

What’s in it for you?

We thrive on the challenge to be our best. Our team is defined by progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Approachable and caring leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team that prioritizes employee well-being and work-life balance (“burnout” is not in our vocabulary)
• Opportunities to do challenging work

Job Skills

Business Analysis, Business Processes, Change Management Processes, Continuous Improvement, Detail-Oriented, Emerging Technologies, Internal Processes, Process Analysis, Project Delivery, Project Planning, Requirement Writing, Researching, Research Presentations, Root Cause Analysis (RCA), SOP Documentation, Stakeholder Influence, Technical Knowledge, Time Prioritization

Additional Job Details

Address

20 KING ST W:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

HUMAN RESOURCES & BMCC

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-08-28

Application Deadline

2026-09-18

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.