Senior HR Initiatives Specialist

RBC; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Job summary

RBC is seeking a Senior HR Initiatives Specialist to drive efficiency in HR Operations by analyzing and redesigning processes across the organization. You will collaborate with cross-functional teams to implement optimized workflows and measure outcomes against KPIs.

The role emphasizes documentation, requirements gathering, and leveraging data to tell compelling improvement stories, with opportunities to influence technology-enabled change.

Qualifications

• 3+ years of experience in business process analysis.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Experience using data and metrics to drive improvements and tell a story.

Responsibilities

• Create and maintain documentation including flowcharts, SOPs, BRDs, business cases, testing plans, status updates and reporting.
• Analyze HR operational processes to identify root causes and opportunities for improvement, optimization and automation.
• Facilitate workshops and interviews with stakeholders to gather requirements and understand root causes.
• Support the design of new processes with senior team members and Technology & Digital Solutions teams.
• Monitor process performance metrics and KPIs to measure success and identify further enhancements.

Skills

Business process analysis

Analytical thinking

Communication skills

Data-driven decision making

Process modeling

Tools

Visio

MS Office

Job description

Job Description

What is the opportunity?

Join our dynamic team as a Senior HR Initiatives Specialist and play a critical role in driving operational efficiency and continuous improvement through supporting key initiatives across HR Operations. This is an exciting opportunity to work closely with cross-functional teams to analyze, design and implement optimized business processes that align with our strategic objectives.

What will you do?

• Create and maintain comprehensive documentation including flowcharts, standard operating procedures, business requirements, business case, testing plans, project status updates and relevant reporting.

• Analyze HR operational processes and workflows to identify root cause and areas for improvements, optimization and automation

• Facilitate workshops and interviews with stakeholders and subject matter experts to gather requirements and understand root causes.

• Support the design of new processes while collaborating with senior members of the team, as well as Technology and Digital Solutions teams.

• Monitor process performance metrics and KPIs to measure success and opportunities for further enhancements

What do you need to succeed?

Must-have

• 3+ years of experience in business process analysis

• Excellent analytical and problem solving skills with a keen eye for detail

• Excellent communication and presentation skills

• Experience using data and metrics to determine and drive opportunities for improvement as well as telling a story

• Proficient in process modeling tools (eg. Visio) and project documentation tools

Nice-to-have

• Experience in business change management, with a focus on innovative tool or techniques and digital adoption

• HR and business operations experience

• Certification in Lean Six Sigma or Agile

What’s in it for you?

We thrive on the challenge to be our best. Our team is defined by progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Approachable and caring leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team that prioritizes employee well-being and work-life balance (“burnout” is not in our vocabulary)

• Opportunities to do challenging work

#LI-POST

#TechPJ

Job Skills

Business Analysis, Business Processes, Change Management Processes, Continuous Improvement, Detail-Oriented, Emerging Technologies, Internal Processes, Process Analysis, Project Delivery, Project Planning, Requirement Writing, Researching, Research Presentations, Root Cause Analysis (RCA), SOP Documentation, Stakeholder Influence, Technical Knowledge, Time Prioritization

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-28

Application Deadline:

2026-09-18

Note** : ** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.