Senior Guidewire Business Analyst

Michael Page International (Canada); Markham; On-site; CAD 94,000 - 114,000; Part time

Benefits offered by this job

Temporary position

Markham office access

Competitive hourly rate CAD 68–83

Job summary

Michael Page International (Canada) in Markham seeks a Senior Business Systems Analyst to lead requirements gathering for Guidewire PolicyCenter initiatives in a complex insurance environment. You will translate business needs into clear user stories, collaborate with product owners, developers, QA, and architecture, and support cloud migrations and production readiness.

The role emphasizes agile delivery, stakeholder management, test coordination, and governance documentation to ensure

Qualifications

• 8+ years as a Business Systems Analyst with at least 5 years on Guidewire-related work
• Hands-on Guidewire PolicyCenter implementations, enhancements, integrations, or production support
• Strong understanding of property and casualty insurance processes (policy lifecycle, underwriting, rating)
• Experience creating business requirements, user stories, use cases, and data mapping
• Experience in Agile delivery environments using JIRA and Confluence
• Ability to work with cross-functional teams including business, developers, QA, and architecture
• Guidewire certification in PolicyCenter preferred
• Experience with Guidewire Cloud implementations or cloud readiness preferred

Responsibilities

• Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives
• Facilitate workshops, discovery sessions, interviews with stakeholders
• Translate business needs into user stories, business requirements, specs, and acceptance criteria
• Support PolicyCenter enhancements, integrations, cloud readiness, remediation, and production support
• Analyze current and future state processes, identify gaps, and recommend solutions
• Collaborate with product owners, development, QA, architecture, and business SMEs
• Support Agile ceremonies including backlog refinement and sprint planning
• Assist QA with test review, UAT coordination, defect triage, and sign-off
• Track risks, issues, dependencies, and changes with stakeholders
• Prepare documentation, status updates, and leadership-ready summaries

Skills

Guidewire PolicyCenter

Requirements gathering

Agile delivery

Stakeholder management

JIRA

Confluence

Data mapping

Documentation

Tools

JIRA

Confluence

Job description

• Lead Guidewire PolicyCenter initiatives in a complex insurance environment.
• Gain exposure to cloud migration, integrations, stakeholders.

About Our Client

A company in the insurance industry based in Markham.

Job Description

Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives

Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders

Translate business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases

Support PolicyCenter enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives

Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives

Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended

Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities

Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign-off activities

Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders

Prepare clear documentation, status updates, presentations, and leadership-ready summaries as required

Qualifications

• 8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years
• Hands-on experience with Guidewire PolicyCenter implementations, enhancements, integrations, or production support
• Strong understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts
• Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation
• Strong experience working in Agile delivery environments using tools such as JIRA and Confluence
• Ability to work with cross-functional teams including business stakeholders, developers, QA, architects, vendors, and support teams
• Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills
• Experience supporting testing activities, UAT, defect management, and production validation
• Guidewire certification in PolicyCenter or Insurance Suite Analyst preferred
• Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred
• Knowledge of integrations, APIs, data mapping, payment platforms, document generation, or downstream insurance systems preferred
• Experience with rating, pricing, forms, underwriting rules, transactions, renewals, cancellations, or policy servicing preferred
• Experience preparing executive-level updates, dashboards, delivery summaries, and governance documentation preferred

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

The Successful Applicant

• The successful candidate will bring 8+ years of Business Systems Analyst experience, including at least 5 years working with Guidewire solutions and deep expertise in Guidewire PolicyCenter. They will possess strong knowledge of property and casualty insurance processes and have demonstrated success supporting implementations, enhancements, integrations, and production support initiatives. The ideal candidate will excel at gathering and translating complex business requirements into actionable deliverables, while effectively partnering with stakeholders across business, technology, QA, and architecture teams. They will be highly analytical, detail-oriented, and proactive in identifying risks, gaps, and opportunities for improvement. Strong communication, facilitation, and stakeholder management skills are essential, along with experience operating in Agile environments and contributing to testing, UAT, cloud readiness, and governance activities.

What's on Offer

• Hourly compensation ranging from $68.00 to $83.00 CAD.
• Temporary position in a varied technology department within the insurance industry.
• Opportunity to work in Markham and contribute to impactful technology projects.