Senior General Manager

Equium Group; Alberta; On-site; CAD 85,000 - 120,000; Full time

Job summary

A leading company in the real estate sector seeks a General Manager for their Residential Property Management division in Calgary. The role demands extensive experience and will involve strategic leadership, operational excellence, and overseeing a diverse portfolio, ensuring optimal performance and compliance across all properties. The successful candidate will lead, mentor, and develop the residential management team while cultivating strong client relationships.

Benefits

Comprehensive health, dental, and vision insurance

Retirement savings plan with company match

On-site gym access

Qualifications

• 8+ years of progressive experience in residential property management.
• At least 3 years in a senior leadership role.
• Proven experience in team leadership and operational oversight.

Responsibilities

• Oversee operations and performance of the residential property management team.
• Develop strategies for property performance and tenant retention.
• Manage financial oversight, including budgeting and compliance.

Skills

Leadership

Strategic Planning

Operational Oversight

Client Satisfaction

Education

Post-secondary education in Business, Property Management, or related field

RECA license

Designation such as CPM, RPA, or equivalent

Tools

Property management software (e.g., Yardi, Buildium)

Microsoft Office Suite

Job description

Equium Group, founded in Calgary in 2011, is a fully integrated real estate organization specializing in condominium, commercial, and residential real estate services. With a current portfolio valued at over $6 billion dollars, Equium Group offers property management, construction, marketing, leasing, and private mortgages. The company has received multiple awards, including the Consumer’s Choice Award for top Property Management company in Southern Alberta and recognition as one of Canada's Fastest Growing Companies. Equium Group is seeking a strategic and experienced General Manager to lead our Residential Property Management division. This senior leadership role is responsible for overseeing the performance, operations, and growth of our residential portfolio, while driving operational excellence, client satisfaction, and team development. The General Manager will provide vision, leadership, and direction to the residential property management team. The successful candidate will be responsible for portfolio performance, financial oversight, team management, and ensuring all properties are maintained and operated at the highest standards. Lead, mentor, and support a team of Senior Property Managers, Property Managers, and support staff across the residential portfolio. Oversee day-to-day operations of residential properties, ensuring service excellence, operational efficiency, and compliance. Develop and implement strategies to maximize property performance, tenant retention, and profitability. Manage escalated tenant, owner, and operational issues with professionalism and timeliness. Work closely with the executive team to align portfolio goals with company objectives. Oversee budgeting, financial reporting, rent collection, and expense management across the residential portfolio. Monitor and ensure compliance with all regulatory requirements, including the Residential Tenancies Act and RECA standards. Support property inspections, capital planning, and renovation projects. Cultivate strong relationships with clients and stakeholders through transparent communication and consistent performance reporting. Lead recruitment, onboarding, and performance management efforts within the residential division. 8+ years of progressive experience in residential property management, with at least 3 years in a senior leadership role. ~ RECA license required. ~ Post-secondary education in Business, Property Management, or related field. ~ Designation such as CPM, RPA, or equivalent is an asset. ~ Proven experience in team leadership, strategic planning, and operational oversight. ~ Proficient with property management software (e.g., Yardi, Buildium) and Microsoft Office Suite. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. On-site gym access.

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General Manager • Calgary, AB, Calgary Census Division, AB; Alberta, Canada