General Manager - Seniors Living

Christenson Developments Ltd.; Alberta; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in senior living is seeking a General Manager to lead operations at their vibrant community in Alberta. The role involves ensuring high standards of resident care, managing a multidisciplinary team, and overseeing financial performance. Ideal candidates will have strong leadership skills, experience in management, and a passion for enhancing the lives of residents.

Benefits

Health Insurance

RRSP Matching

Employee Assistance Program (EAP)

Short-Term Disability

Paid Time Off

On-Site Parking

Qualifications

• Minimum 3 years in a supervisory or management role.
• Experience with seniors or individuals with disabilities is an asset.
• Required to be on-call.

Responsibilities

• Lead daily operations of a senior living community.
• Oversee budgeting and financial reporting.
• Support recruitment and staff development.

Skills

Customer Service

Communication

Organizational Skills

Multitasking

Tools

Microsoft Office

Job description

As the General Manager, you will be responsible for leading the daily operations of a vibrant senior living community, ensuring an exceptional experience for residents, staff, and visitors. Reporting directly to the COO, you will:

Provide overall leadership to site operations, including hospitality, maintenance, resident services, and administration.

Lead and support a multidisciplinary team, fostering a positive, professional, and service-focused work culture.

Ensure high standards of resident care and satisfaction, addressing concerns and promoting engagement within the community.

Oversee budgeting, financial reporting, and operational performance in alignment with corporate goals.

Collaborate closely with corporate departments (HR, Finance, Marketing, etc.) and participate in leadership meetings and regular reporting.

Support recruitment, onboarding, and development of staff while ensuring compliance with company policies and health and safety regulations.

Build strong relationships with residents, families, and local stakeholders to maintain a welcoming and inclusive community environment.

• Respond to emergencies and coordinate with relevant parties.
• Develop and implement safety programs and staff development initiatives.

Qualifications:

• Minimum 3 years in a supervisory or management role
• Experience with seniors or individuals with disabilities is an asset
• Proficient in Microsoft Office
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Required to be on-call.
• A current and clear Criminal Records Check with Vulnerable Sector
• Able to travel <25% in Alberta for training and to support other sites when needed.
• Class 5 Driver's license and own vehicle.
• Health Insurance
• RRSP Matching
• Employee Assistance Program (EAP)
• Short-Term Disability
• Paid Time Off
• On-Site Parking

Disclaimer

This job description indicates representative responsibilities and specifications of the position only and should not be considered to necessarily represent all responsibilities and specifications of the position. The incumbent may perform other duties as assigned, which are not specified in this description. A review and update of this job description will take place at the yearly performance review.