Senior GenAI Platform Architect

sunlife; Southwestern Ontario; On-site; CAD 180,000 - 240,000; Full time

Job summary

Sun Life Canada IT - Platforms and Engineering Domain is seeking a Principal AI Engineer with 10+ years of engineering experience to drive GenAI initiatives across our contact centers in Canada, Asia, and the US. You will shape the technical vision, guide multi-location teams, and deliver scalable AI/ML solutions that enhance customer experience and operational efficiency.

You will design API infrastructure on AWS, promote best practices in DevOps, and mentor engineers while collaborating with

Qualifications

• Bachelor's degree in computer science or a relevant field.
• Extensive experience designing and deploying AI/ML architectures with GenAI models, agentic systems, RAG techniques, and production-scale patterns.
• Exceptional communication with stakeholders; thought leadership in AI/ML.
• Deep architectural expertise across Python, Java and AWS services; scalable solutions.
• Advanced expertise in AI/ML architecture patterns, model lifecycle management, and production-scale deployment strategies.
• Strong expertise in AWS services and cloud infrastructure.
• DevOps practices, CI/CD, containers and orchestration at scale.
• Technical standards for AI/ML infra, security and operations.

Responsibilities

• Partner with Enterprise Architect to design and implement platform-aligned AI/ML solutions.
• Define and communicate technical vision and strategy for AI/ML initiatives.
• Mentor the engineering squad and set coding standards; enable career growth.
• Design, deploy, and manage API infrastructure on AWS platforms.
• Create design artifacts: data models, interfaces and integrations.
• Advance DevOps to automate and reduce cost and risk.

Skills

GenAI

AI/ML architecture

AWS

Python

Java

DevOps

CI/CD

Leadership

Communication

Cloud computing

Education

Bachelor's degree in computer science or related field

Tools

AWS

Docker

Kubernetes

Job description

Sun Life Canada IT - Platforms and Engineering Domain is seeking a Principal AI Engineer with 10+ years of engineering experience to drive GenAI initiatives across our contact centers in Canada, Asia, and the US. You will shape the technical vision, guide multi-location teams, and deliver scalable AI/ML solutions that enhance customer experience and operational efficiency.

You will design API infrastructure on AWS, promote best practices in DevOps, and mentor engineers while collaborating with