Senior Facility Operations Manager

GDI Services; Kitchener; On-site; CAD 60,000 - 65,000; Full time

Job summary

GDI Services is seeking an Operations Manager in Canada to lead facility maintenance accounts, manage budgets and supervise staff across multiple sites. The role requires travel within the assigned territory, strict adherence to health, safety, and employment standards, and on-call weekend availability.

Salary ranges from $60,000 to $65,000 per year. Full-time position with a 9:00 am–5:00 pm schedule, Monday to Friday.

Qualifications

• 3+ years of operational management in a service-focused industry.
• Budget management including labour, equipment and supplies.
• Experience recruiting, training and developing staff engagement.
• Fluency in English (written and spoken) is mandatory; additional languages are a plus.
• Willingness to travel daily within assigned territory; valid license and clean driving record required.
• Must be able to pass a Criminal Record Check.
• Flexible, on-call and available weekends.

Responsibilities

• Cultivate an inclusive, innovative, productive, and collaborative culture.
• Build strong client relationships and provide clear, transparent communication.
• Own accountability for accounts, ensuring quality standards and site performance.
• Coordinate with clients for business reviews and updates.
• Develop and maintain working relationships with site management and tenants.
• Perform quality assurance inspections and prepare monthly reports.
• Maintain accurate records of work performed across sites.
• Monitor sites for changes and propose/implement changes as needed.
• Identify opportunities for additional services and coordinate tasks across sites.
• Manage labour hours and budgets for all accounts.
• Hire, train, and performance-manage staff; administer payroll changes.
• Ensure compliance with Occupational Health and Safety Act and Employment Standards Act.

Skills

Team player

Budget management

Staff management

Recruiting & training

Travel within territory

Fluency in English

MS Office

Driver license

Tools

MS Office

Job description

GDI Services is seeking an Operations Manager in Canada to lead facility maintenance accounts, manage budgets and supervise staff across multiple sites. The role requires travel within the assigned territory, strict adherence to health, safety, and employment standards, and on-call weekend availability.

Salary ranges from $60,000 to $65,000 per year. Full-time position with a 9:00 am–5:00 pm schedule, Monday to Friday.