Senior Executive Assistant & Office Operations Lead

CNA Insurance; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

CNA Insurance is seeking an Executive Assistant & Office Administrator to support assigned executives and serve as the primary contact for employees, visitors, vendors, and external partners. You will ensure a professional, welcoming office while handling day-to-day operations and comprehensive administrative tasks across the branch.

The role requires 5+ years of admin experience, strong organizational skills, and proficiency in Microsoft Office.

Qualifications

• Minimum 5 years of administrative experience, preferably including senior-level or executive support.
• Strong organizational and time-management skills with the ability to manage competing priorities.
• Excellent written, verbal, interpersonal, and customer-service skills.
• Demonstrated professionalism, discretion, sound judgment, and ability to handle confidential information.
• Proactive and resourceful with strong problem-solving skills and attention to detail.
• Ability to work independently while collaborating effectively with employees, leaders, vendors, and external partners.
• Strong proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Experience coordinating office operations, facilities, vendors, meetings, and workplace services is an asset.
• Knowledge of the insurance or financial-services industry is an asset

Responsibilities

• Calendar management, end-to-end travel arrangements, expense administration and backup support.
• Primary reception contact, greet visitors, answer and direct calls, respond to inquiries.
• Coordinate meetings, events, catering, boardrooms, and logistical needs.
• Oversee day-to-day office operations, facilities, security access, and vendor relationships.
• Coordinate mail, couriers, packages and business documents.
• Support invoice processing, vendor administration, cheque handling, and routine financial tasks.
• Coordinate workplace needs including access cards, business cards, nameplates, supplies, and communications.
• Maintain accurate files and records and support special projects and administrative initiatives.
• Assist other executive assistants with senior leadership support, meeting coordination, correspondence, presentations, reports, and confidential materials.
• Ad hoc responsibilities as they arise.

Skills

Calendar management

Travel arrangements

Expense administration

Reception duties

Vendor management

Microsoft Office

Communication skills

Discretion & confidentiality

Team collaboration

Education

Post-secondary education in Business Administration

Equivalent combination of education and relevant experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

CNA Insurance is seeking an Executive Assistant & Office Administrator to support assigned executives and serve as the primary contact for employees, visitors, vendors, and external partners. You will ensure a professional, welcoming office while handling day-to-day operations and comprehensive administrative tasks across the branch.

The role requires 5+ years of admin experience, strong organizational skills, and proficiency in Microsoft Office.