Senior Enterprise BA: SAP, ServiceNow & AI Modernization

Raise; Oshawa, Toronto, Pickering; Hybrid; CAD 70,000 - 120,000; Full time

Job summary

Raise is actively sourcing experienced Business Analysts to support Ontario-based enterprise transformation programs. The roles span SAP S/4HANA implementations, ServiceNow deployments across IT, HR and Security, and data/AI modernization initiatives.

Candidates will work in hybrid environments with strong emphasis on stakeholder engagement and clear, actionable documentation. We seek individuals who can translate complex business needs into user stories, facilitate workshops, and guide projects

Qualifications

• 4 to 10+ years of experience as a Business Analyst or Functional Analyst on enterprise IT or transformation programs.
• Experience with SAP, ServiceNow, ERP, or similar enterprise platform implementations.
• Familiarity with Agile, Scrum, or hybrid delivery methodologies.
• CBAP, CCBA, or similar BA certifications are assets.

Responsibilities

• Gathering, analyzing, and documenting business and functional requirements across enterprise programs
• Translating business needs into user stories, acceptance criteria, and technical specifications
• Facilitating requirements workshops and stakeholder interviews across business and IT functions
• Conducting process mapping, gap analysis, and solution evaluation
• Supporting UAT planning, test execution, and defect management
• Collaborating with development, architecture, and project management teams to ensure solution alignment
• Developing process documentation, training materials, and post-implementation support plans

Skills

Requirements gathering

User stories

Facilitation

Stakeholder management

Documentation

UAT coordination

Education

CBAP

CCBA

Tools

SAP S/4HANA

ServiceNow

ERP systems

Job description

Raise is actively sourcing experienced Business Analysts to support Ontario-based enterprise transformation programs. The roles span SAP S/4HANA implementations, ServiceNow deployments across IT, HR and Security, and data/AI modernization initiatives.

Candidates will work in hybrid environments with strong emphasis on stakeholder engagement and clear, actionable documentation. We seek individuals who can translate complex business needs into user stories, facilitate workshops, and guide projects