Senior Electronic Security Technician - 24/7 On-Call

Bosch Building Technologies; Ottawa; On-site; CAD 49,000 - 72,000; Full time

Job summary

Bosch Building Technologies is seeking a skilled service specialist to troubleshoot, program, commission, and maintain integrated electronic security and low-voltage systems. You will diagnose issues, perform preventive maintenance, and ensure reliable operation on customer sites in Ottawa and across North America.

You will work with access control, CCTV, intrusion, and related platforms, providing strong customer service and technical support while collaborating with project teams and

Qualifications

• 5+ years installing and servicing security solutions.
• Proficiency with MS Office Suite.
• Experience with access control, CCTV, intrusion platforms (Genetec, LenelS2, Software House, Avigilon, Bosch).

Responsibilities

• Troubleshoot, repair, and maintain electronic security systems.
• Perform scheduled preventive maintenance and inspections.
• Program, configure, and commission security and integrated building systems.
• Respond to service calls and resolve customer issues in a timely manner.
• Document service activities, deficiencies, and corrective actions.
• Provide technical support and training to customers.
• Coordinate with Service Coordinators, Project Managers, and Operations teams.
• Maintain accurate records, reports, and service documentation.
• Follow all company safety policies and industry standards.
• Support installation personnel on project sites.
• Provide information and support for other contractors on project site.
• Troubleshoot installation issues during startup, commissioning, and servicing of building systems.
• Assist in turnover of projects from Operations Team to Service Team.
• Assist Sales during estimating with product demonstrations.
• Willing to be on call for 24-hour emergency service response.

Skills

Security system expertise

MS Office proficiency

Customer service

Electrical/electronic troubleshooting

Education

Postsecondary electronics training

Tools

Genetec

LenelS2

Software House

Avigilon

Bosch ecosystem

Job description

Bosch Building Technologies is seeking a skilled service specialist to troubleshoot, program, commission, and maintain integrated electronic security and low-voltage systems. You will diagnose issues, perform preventive maintenance, and ensure reliable operation on customer sites in Ottawa and across North America.

You will work with access control, CCTV, intrusion, and related platforms, providing strong customer service and technical support while collaborating with project teams and