Senior Director, Global Communication

Intelcom; Montreal (administrative region); On-site; CAD 150,000 - 250,000; Full time

Benefits offered by this job

On-site gym

Lunch provided

Group insurance

RRSP plan

Well‑being activities

Public transportation reimbursement

Employee Assistance Program

Job summary

Intelcom | Dragonfly seeks a strategic communications leader to steer global messaging and align internal and external audiences with our growth trajectory. The role partners with the CEO to champion key messages and amplify major initiatives across markets.

You will shape the corporate narrative, drive employer branding, and oversee media engagement, ESG storytelling, and executive communications. A globally distributed team will be led to deliver a unified, engaging narrative across all

Qualifications

• 15+ years of experience in strategic communications within a complex or international environment.
• Proven expertise in reputation management, crisis communications, media relations, and executive advisory.
• Experience leading global communications across multiple countries and audiences.
• Demonstrated leadership of creative and multidisciplinary teams.
• Ability to simplify complexity and articulate a compelling, inspiring vision.
• Strong business acumen with an entrepreneurial mindset and creativity.
• Knowledge of AI applications in communications, including analytics, content creation, and monitoring.
• Fluency in French and English with strong communication skills.

Responsibilities

• Define and execute the global communications strategy aligned with priorities.
• Lead transformation of the matrix operating model and editorial governance.
• Provide strategic direction for employer branding, corporate reputation, and media initiatives.
• Advise the President and Executive Committee on public positioning and crisis responses.
• Develop thought leadership through executive briefings, interviews, and op-eds.
• Develop proactive media strategies and ensure consistency of corporate narrative.
• Create campaigns that engage employees and support organizational change.
• Oversee ESG reporting and social impact storytelling.
• Lead budget planning and develop the communication team's capabilities.

Skills

Strategic communications

Reputation management

Crisis communications

Media relations

Executive advisory

Global communications

Leadership of teams

AI in communications

Bilingual: French & English

Job description

A Strategic Role at the Heart of Logistic

Reporting to the Vice President, Global Business Portfolio, the incumbent will lead transformational initiatives aimed at evolving Intelcom's communications strategy with a future-focused perspective. They will provide leadership for a global communications function that supports the business strategy, strengthens the company's reputation, and aligns the employee and customer experience around a consistent and engaging corporate narrative.
As a strategic partner to the Chief Executive Officer, the incumbent will champion key messages and amplify the impact of major initiatives across all internal and external audiences.

Responsibilities

Global Vision & Strategy

Define and execute the global communications strategy, including internal, external, and corporate communications, aligned with business priorities and international expansion.
Lead the transformation of the matrix operating model and editorial governance.
Provide strategic direction for employer branding, corporate reputation, and global media initiatives.

Executive Advisory & Reputation Management

Advise the President and Executive Committee on public positioning and reputational matters.
Influence strategic decision-making during crisis situations.
Develop and strengthen the company's thought leadership through executive briefings, interviews, and op-eds.

Brand Management & International Visibility

Develop proactive media strategies to strengthen the company's global positioning.
Monitor and ensure consistency of the corporate narrative across all markets.

Culture & Internal Communications

Develop and execute campaigns and initiatives that foster employee engagement.
Align internal communications internationally and support organizational change initiatives.
Oversee internal events, including the content strategy for quarterly and annual meetings, as well as station tours.

ESG/CSR & Impact

Integrate social, environmental, and community impact into the corporate narrative.
Oversee donation and sponsorship programs, as well as ESG reporting.

Leadership & Team Management

Lead, mentor, and develop team members.
Define and manage the department's annual budget.

Requirements

• 15+ years of experience in strategic communications within a complex or international environment.
• Proven expertise in reputation management, crisis communications, media relations, and executive advisory.
• Experience leading global communications across multiple countries and audiences.
• Demonstrated leadership of creative and multidisciplinary teams.
• Ability to simplify complexity and articulate a compelling, inspiring vision.
• Strong business acumen, entrepreneurial mindset, and creativity.
• Knowledge of AI applications in communications, including analytics, content creation, and monitoring.
• Fluency in French and English, with strong verbal, written, and strategic communication skills.

Why Join Us?

At Intelcom | Dragonfly , you'll thrive in a flexible and stimulating environment, surrounded by passionate talent. You'll also enjoy a wide range of benefits:

• On-site gym with a personal trainer
• Employer-provided lunch of your choice
• Comprehensive group insurance
• Group RRSP plan
• Care & Well‑Being Activities
• Partial reimbursement for public transportation
• Employee Assistance Program
• ...and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly , we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.