Senior Deskside IT Administrator — Executive Support
HCL Technologies Limited
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Job summary
HCLTech in Mississauga, Ontario is seeking a Senior Administrator - Desk Side Services to provide deskside support for Windows and macOS devices in a large enterprise environment. Role includes handling end-user applications, printers, troubleshooting, and remote assistance, plus experience with ticketing systems (ServiceNow/Remedy) and endpoint tools (Intune, SCCM, JAMF).
Strong communication and customer service skills are essential, with a track record of professional escalations and support
Job description
HCLTech in Mississauga, Ontario is seeking a Senior Administrator - Desk Side Services to provide deskside support for Windows and macOS devices in a large enterprise environment. Role includes handling end-user applications, printers, troubleshooting, and remote assistance, plus experience with ticketing systems (ServiceNow/Remedy) and endpoint tools (Intune, SCCM, JAMF).
Strong communication and customer service skills are essential, with a track record of professional escalations and support
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