Senior Data Operations Manager

Samsara; Canada; Remote; CAD 106,000 - 138,000; Full time

Job summary

Join a pioneering company in the Connected Operations Cloud as a Senior Data Operations Manager. This exciting role involves driving success through effective data management and collaboration across teams. You'll tackle large-scale data projects, enhance CRM data quality, and champion innovative practices that support the growth of industries vital to our global economy. With a commitment to employee development and a culture of inclusivity, this position offers the chance to make a significant impact while working in a dynamic and supportive environment. If you're ready to shape the future of physical operations, this opportunity is for you.

Benefits

Health Benefits

Flexible Working

Employee-led remote work

Samsara for Good charity fund

Qualifications

• 8+ years in Sales Operations or Database Management at a B2B SaaS tech company.
• Strong expertise in Salesforce and data management practices.

Responsibilities

• Lead data sourcing and validation projects to enhance CRM data quality.
• Improve CRM account hierarchy and manage data updates for integrity.

Skills

Sales Operations

Revenue Operations

Marketing Operations

Database Management

Salesforce

SQL

Data Management

Communication Skills

Attention to Detail

Tools

Salesforce

Databricks

Job description

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

The Senior Data Operations Manager at Samsara will drive GTM team success by spearheading market mapping projects and implementing effective data hygiene practices. This role requires close partnership with Data Science, Analytics, IT, Sales, and Marketing to guarantee a valuable and user-friendly Salesforce database that supports Samsara's rapid growth and expansion goals.

This role is open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

• Complete large scale data sourcing, enrichment, and validation projects using a variety of tools and creative techniques to expand the capture of Samsara’s global TAM (total addressable market) within the CRM.
• Take charge of improving and maintaining our CRM's account hierarchy, industry standardization, and duplicate management processes. This includes managing the source of truth designation, related technology and data vendors, and executing data updates to maintain clean CRM data.
• Run analysis on the health of the CRM, changes over time, and identify areas for further improvement and automation.
• Stay informed on industry best practices, data vendors and technology to champion advancements in CRM data quality and usability at Samsara. Leverage your experience and knowledge to establish yourself as a thought leader in enhancing CRM data for Sales and Marketing use.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 8+ years of hands-on experience in Sales Operations, Revenue Operations, Marketing Operations or Database Management at a B2B SaaS tech company.
• Exhibit a strong bias for action, driven by execution and progress, while maintaining a strategic, long-term perspective.
• Advanced expertise in Salesforce, including advanced report building, data management, and ensuring data integrity through efficient loading and hygiene practices.
• Passionate about leveraging technology to drive innovation and efficiency.
• Highly organized with exceptional attention to detail.
• Ability to evaluate and prioritize initiatives based upon context and expected ROI.
• Strong written and verbal communication skills and great collaborator with cross-functional teams.

An ideal candidate also has:

• Tackled and solved CRM account hierarchy and duplicate management at scale for B2B organizations previously.
• Proficiency with SQL and writing scripts to pull and process data at scale. Experience with Databricks is a plus.
• Completed global market mapping initiatives prior inclusive of public and private sector entities.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$106,250 — $137,500 CAD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Full-time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [e-mail] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara's Mission

Improve the safety, efficiency, and sustainability of the operations that power the global economy.