About the Role
Our client, a distinguished courier and logistics firm with a strong presence in the Northern Cape, is seeking a Senior Courier & Delivery Specialist to join their team in **Kimberley**. This role involves managing complex delivery routes, handling high-value packages, and providing mentorship to junior courier staff. The ideal candidate will possess extensive knowledge of **Kimberley's geography**, exceptional driving skills, and a dedication to providing punctual and secure delivery services. This position offers a significant opportunity for an experienced courier to take on greater responsibility, contribute to operational improvements, and potentially advance within the company. We are looking for a professional individual who prioritizes accuracy, reliability, and customer satisfaction in every delivery.
Key Responsibilities
- Plan and execute efficient delivery routes for various types of packages within **Kimberley** and the surrounding Northern Cape region.
- Handle and transport valuable or sensitive items with the utmost care and security.
- Provide guidance and training to junior courier staff on best practices in delivery, customer service, and safety.
- Utilize advanced GPS and routing software to optimize delivery schedules and ensure timely arrivals.
- Conduct thorough pre-trip inspections of delivery vehicles, ensuring they are roadworthy and well-maintained.
- Maintain accurate records of all deliveries, collections, and vehicle mileage.
- Interact professionally with clients, providing updates and ensuring satisfaction with the delivery service.
- Adhere strictly to all traffic laws and company safety protocols.
- Manage proof of delivery procedures, ensuring all documentation is completed accurately.
- Contribute to the development and implementation of improved delivery processes and operational efficiencies in **Kimberley**.
Requirements
- Valid driver's license, with a clean driving record.
- Minimum of 5 years of experience as a courier or delivery driver, with demonstrated experience in handling a variety of package types.
- In-depth knowledge of **Kimberley** and the broader Northern Cape road network.
- Experience with handheld scanners and delivery management software.
- Proven ability to train and mentor junior team members.
- Excellent communication, interpersonal, and problem‑solving skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage a demanding schedule, potentially involving some remote coordination.
- Professional appearance and demeanor.
- Must pass a background check and provide excellent references.
Benefits
- Competitive salary with potential for performance-based bonuses.
- Company‑provided vehicle and fuel allowance.
- Comprehensive medical and retirement benefits.
- Paid vacation and sick leave.
- Opportunity to mentor and lead within the **Kimberley** operations team.
- Access to advanced logistics technology.
- A supportive and professional work environment.