Senior Corporate Quality Manager

Socket.dev; Markham; On-site; CAD 120,000 - 160,000; Full time

Job summary

BGIS seeks a Senior Corporate Quality Manager to oversee the ISO 9001:2015 certification, administer the Intelex system, and guide the Quality Designate and Champion network within the Quality and CI department.

You will mentor staff, train teams, manage internal audits, and drive continuous improvement across the organization from its Markham, Ontario base.

Qualifications

• University degree with substantial leadership experience.
• ISO 9001:2015 certification and lead auditor expertise.
• Strong communication and writing skills.
• Proven people management and leadership abilities.
• Experience with Intelex and quality systems.

Responsibilities

• Oversee ISO 9001:2015 Quality Certification program.
• Administer Intelex system and CI cycles.
• Lead the Quality Team and training initiatives.
• Manage internal audit programs end to end.
• Drive continuous improvement and process standardization.

Skills

Communication skills

Writing skills

People management

Attention to detail

Process orientation

Continuous improvement

Lean Six Sigma

Education

University degree

Lead Auditor Certification

Tools

Intelex

Job description

SUMMARY

The Senior Corporate Quality Manager manages all aspect of maintaining ISO 9001:2015 Quality Certification. This role is responsible for the administration of Intelex, support and training to all team members, managing the Quality Designate and Champion network, and the management of the Quality Team. This role forms a key leadership role in the Quality and Continuous Improvement department.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically these responsibilities include but not limited to:

• Full involvement with recruiting talent
• Provides mentoring, coaching and guidance to all team members
• Objectively recommends compensation adjustments
• Manages all aspects of performance

Quality Management

• Responsible for all aspects of the ISO 9001 Quality Management System
• Responsible for all aspects of strategy, management and execution of Intelex System Administration, managing the CI cycles with Intelex, and developing system configuration skillset within BGIS

Audit

• Create and manage the internal audit program end to end

Internal Processes

• Responsible for the Management Review Process
• Responsible for the continued development of the BGIS non-conformance Process
• Develop and manage the Training Program for Intelex.
• Assigns Quality Analysts to conduct training sessions, lunch and learns etc.
• Continues to develop the curriculum and its implementation through direct reports
• Responsible for setting up the French Quality Processes to input French Documents into Intelex
• Review and approve all Quality Documentation to ensure relevance and that items are up to date.
• Manage the Harmonized Systems Policy QMS 105 00, and ensure adherence to the Harmonization Process QMS 214 00, Run the Harmonization Meetings
• Become engaged in the Financial aspects of running Quality & CI Department

KNOWLEDGE & SKILLS

• University Degree with 10 years demonstrated experience
• ISO 9001:2015 Quality Standard Certification
• Lead Auditor Certification
• Strong communication skills
• Strong writing skills
• Strong people management
• Attention to detail
• Process orientation
• Continuous Improvement Mindset
• Lean Six Sigma experience

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