Quality Lead Hand

Superior Cabinets; Saskatoon; Hybrid; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Competitive benefits plan

DPSP matching program

Job summary

Superior Cabinets is seeking a Quality Assurance Lead Hand to provide hands-on and technical support across departments, enhancing product quality and guiding focus on improvement areas. The role reports to the Quality Supervisor and leads Quality technicians in daily activities.

Key duties include overseeing inspections, managing KPIs, developing the QMS, and driving continuous improvement using lean/Six Sigma methods.

Qualifications

• Must have Grade 12 or equivalent.
• Lean Belt or Six Sigma certification would be considered an asset.
• ASQ-ISO lead-auditor training would be considered an asset.
• Strong organization and problem-solving skills.
• Ability to lead Kaizens and problem solve.
• Adaptable to changing priorities; reliable and punctual.

Responsibilities

• Oversee day-to-day responsibilities of Quality technicians.
• Follow up on White Glove jobs and complete inspections with Quality technicians.
• Perform daily quality checks when technicians are absent.
• Train on quality standards with cutting/finishing and assembly inspectors.
• Manage Quality KPI/Metrics scorecard and data sources (warranty, audits).
• Generate Quality reports and PowerPoint presentations as required.
• Represent Quality at relevant meetings.
• Oversee document control and master index spreadsheet.
• Develop and revise Quality documents (policies, SOPs, OPLs).
• Collaborate to develop Superior Cabinets QMS (Quality Management System).
• Use Pareto data to identify top issues and apply lean/Six Sigma to address them, leading Kaizens.
• Address substandard quality using PDCA; provide feedback to stakeholders.
• Participate in new employee orientation for Quality.

Education

Grade 12 or equivalent

Job description

Objective: The Quality Assurance Lead Hand provides technical and hands-on support across all departments depending on daily operational needs. Includes supporting end customer , sales and stores. Key objectives in the role are to enhance overall quality of the product produced and guide the plant s focusing on areas of improvement.

Reports to: Quality Supervisor

Direct Reports: Quality technicians

Main Responsibilities

• Oversee the day-to-day responsibilities of the Quality technicians.
• Follow up on White Glove jobs and complete inspections along with Quality technicians.
• Perform daily quality checks incase Quality Technicians have absences.
• Work with cutting/finishing and assembly inspectors to train on quality standards.
• Manage the Quality KPI/Metrics scorecard including the development and support of all Quality data sources (warranty, external auding, daily team tracker).
• Generate Quality specific report and PPT's as required.
• Represent Quality at all applicable meetings.
• Oversee the document control process including managing the master index spreadsheet.
• Develop and revise departmental Quality documents as required-policies , SOP, OPL etc.
• Working with the Quality Manager, develop Superior Cabinets QMS-Quality Management System.
• Use Quality data/pareto information to identify ongoingtop issues and act using lean methodology/six sigma to address those issues, including leading Kaizens.
• Take action to address substandard quality identified either internally or externally. Use the PDCA approach to address the opportunities and ensure adequate feedback to key stakeholders.
• Perform Quality A ssurance new E mployee orientation as required .

Skills & Abilities

• A minimum of Grade 12 or equivalent.
• Lean Belt or Six Sigma certification would be considered an asset.
• ASQ-ISO lead-auditor training would be considered an asset.
• Strong organization and problem-solving skills .
• Ability to take directions and execute tasks and projects on time while ensuring quality of work and meeting targets.
• Strong ability to lead teams to execute Kaizens and problem solve.
• Ability to adapt quickly to new tasks and changing priorities.
• Physically fit, able to lift to 50lbs.
• The willingness to learn and support multiple departments, including external customers.
• Reliable, punctual and a strong team player.

These responsibilities are not intended to be all-inclusive . It represents typical elements and criteria to perform the job successfully.

We have

• Competitive salary based on experience.
• Competitive benefits plan.
• A diverse and inclusive company culture.
• DPSP matching program.